Anonymous on Apr 20, 2012
Love this set! Cyn was very helpful and answered all my questions very quickly. Received the earrings in less than 3 business days!!
Anonymous on Mar 16, 2012
What a lovely jewelry set! Thank you.
I believe in Customer Service.
Accepted payment methods
Once you have paid for the item through PayPal, PayPal and Etsy has already adjusted our account and has applied any and all fee's. If you wish to cancel an item for any reason, please contact me and I will send a refund according to PayPal and Etsy fees. If all money is refunded from PayPal and etsy, you will receive a full refund. If PayPal and Etsy charge our account, those fees on a canceled item will be the buyers responsibility. Any fees will be deducted and a adjusted refund will be sent.
If you would like your purchase to be sent by priority mail we can! Just send me a convo and I will will send you the corrected shipping amount.
I do ship to Europe too, just send me an email convo and let me know your address and I will adjust the shipping rate for you before you pay for the item.
Unfortunatly, CynCTreasures can not be held responsibile for a package does not arrive to you. Once it leaves my hands at the post office we have no control when it will arrive. Recently I have had many problems shipping to canada. Shippments have taken from 10 days to three weeks. If you are from canada and your package has not arrived within normal time frames, I ask you to wait a bit longer.
Because many of my items are one of a kind, it isnt possible to reproduce the piece you purchased. I truly thank you for your understanding.
If you live in a postal area that insurance is available, I recommend buying insurance to be sure you are covered incase of loss or damage.
Refunds and Exchanges
I do everything possible to show through pictures and descriptions of the item you are buying. If for some reason you feel the item doesnt match the photo and description, please contact me right away.