DIYJewelrySupplies' Shop Policies
Welcome to DIYJewelrySupplies. I offer you, the craftsman, unique quality pieces that you can use in your jewelry making business. It is my desire to partner with you to the benefit of us both. I use nickle, copper, brass and aluminum pieces with a variety of finishes and designs, with holes or without. I welcome custom orders and will do my best to accomodate your needs, however, please be aware that costom orders will take additional time, so please convo me with any requests and oder as early as possible....
My preferred method of payment is PayPal, however willl accept checks or money orders if necessary. Payment must be received within 7 days after order or I will cancel the order and relist the item. PayPal will assure immediate delivery...
I will ship US Postal Service using 1st Class Parcel Post, which is the most economical method of shipping, both for domestic and international. Seller cannot be responsible for international orders arriving safely without additional charge for insureance where available. Oders will be shipped within 24 hours after payment is received. If you prefer, I can also ship flat rate Priority Mail for $5.
Refunds and Exchanges
I will always strive for excellance, but if you ever receive an item from me that is not as described or is flawed, I will refund your money upon receipt of merchandise. Your business and your satisfaction is very important to me.
Additional Policies and FAQs
As stated above, I will gladly work with you to create the pieces you need or want. I welcome your input and suggestions as well as your custom orders. I just want to remind you that "custom" means that these pieces are created especially for you when you order them, so allow for the extra time it will take to make them. There is always the possibility that I will need to order some of the materials needed to make the things you need.
I am an independant artisan. I also do business on Etsy in a shop called WhyTheShellNot.
Last Updated June 13, 2012