D Marie Bridal And Wedding Accesories

2402 Sales


D Marie Bridal And Wedding Accesories

2402 Sales On Etsy since 2012

4.5 out of 5 stars

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Average item review
4.5 out of 5 stars

wapshott2 on Jul 1, 2017

1 out of 5 stars

Beautiful item, but shop is difficult to get a hold of and I tried to take advantage of the "Buy 3 get 1 free" promotion that she has posted on her shop page. Never received the free mat that I ordered, but got the other 3, tried to reach out to the shop and she had to re-confirm the one I had wanted to order and said she would send it. Never received it, and then the wedding passed (and it was quite embarrassing, as the free one was meant to be a gift for the Mother of the Groom). Now I just want to receive it to try to save face and give to her and the shop won't respond to my repeated messages to reach out and get this resolved. I have opened a case with Etsy - plan to escalate to the Dispute Team if I do not hear back from her. Save yourself the headache of ordering from this shop.

Jessica Klug

Jessica Klug on Jun 25, 2017

2 out of 5 stars

At first it was very difficult to get ahold if the shop, but when I did they were nice. Unfortunately I received an entirely wrong frame for someone else's wedding and the other one had my husband's name spelled wrong. In a panic the week of my wedding when I received it, I was able to quickly get a response and the shop immediately sent out replacement inserts. The frames themselves were pretty dirty on arrival as well and needed some tlc before they could be gifted. The shop was apologetic but this was more stress than the purchase needed to be.

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Last updated on July 19, 2016

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