DRUMSxPERCUSSION

The Best Steel Tongue Drums on the Market!

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Items

 

All Items

DRUMSxPERCUSSION

Contact shop owner

DRUMSxPERCUSSION

Reviews

Average item review
5 out of 5 stars
(162)
See reviews that mention:
Quality 24 Shipping 38 Customer service 31

About DRUMSxPERCUSSION

Sales 832
On Etsy since 2016

Freezbee, Neo, StandArt 2.0. by Zen Percussion is unique high quality, handmade steel tongue drums with overtones and it has many handpan and hang drum characters.. The Best and Original Steel Tongue Drums on the market. Buy from trusteed seller. Save your time.

"The Way it Sounds!"

Shop policies

Last updated on January 11, 2020
Drums by Zen Percussion is unique high quality, handmade steel tongue drums with overtones and it has many handpan and hang drum characters..

We’re focused on online sales, so we understand what it takes to ensure a great buying experience and we provide the best customer service possible.

We’ll stand behind every product we sell and make sure you have a great experience with us at every stage of the buying process. We have been in business since 2010 and have happy customers from all over the world.

"The Way it Sounds!"

Accepted payment methods

Paypal
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
All our drums are handmade products that have had different customization options, including configurations, inscriptions, scale and designs:

Due to personal configuration, inscription, or design on these products, it is not required to accept returns or exchanges unless the products are damaged or defective upon arrival.

You must notify within 14 days of receipt.

All product packaging (such as boxes) and if applicable; certificates of authenticity, grading, and appraisal must be returned with the item. Products without all applicable tags are not acceptable for return.

We will charge a restocking fee 20% of item's price. And will charge a International Postage fees for non-defective items.
Payment
We accept various payment methods. PayPal, Credit Card, Money Order, Bitcoin etc.
Shipping
We Ship Worldwide. 4-7 days International Expedited Air Shipping with Tracking Number.
Additional policies and FAQs
The buyer is the importer of record and must comply with all laws and regulations of the destination country. Orders may be subject to import taxes, customs duties and fees levied by the destination country. Additional charges for customs clearance must be fulfilled by the buyer.
Privacy
Information We Collect

To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order, for example), if you contact us directly.

Why We Need Your Information and How We Use It

We rely on a number of legal bases to collect, use, and share your information, including:

*as needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;

*when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for mailing list;

*if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law;

*and as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services.WeI use your information to provide the services you requested and in our legitimate interest to improve our services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with our obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about our customers is important to our business. I share your personal information for very limited reasons and in limited circumstances, as follows:

*Etsy. I share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.

*Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.

*Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.

*Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in my Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce my agreements. We generally keep your data for the following time period: 4 years.

Transfers of Personal Information Outside the EU

We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we am deemed to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting us using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) we will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.