DUVRAIFAUXvintage

1. Please inform DuVraiFaux in time if you exercise your right of withdrawal within 14 days following the delivery of your order. You will then receive instructions. Cost of return postage is in all cases for purchasor's account and return shipments are always at purchasor's risk. 2. The returned item(s) will only be accepted in the original shipping condition, which means completely in conformity with the description in the Etsy listing. 3. If the return postage complies with above mentioned conditions, you will receive the refund of the total amount a.s.a.p., latest within 15 days following the receipt of the returned article(s). 4. Since February 2016 the resolution ODR (Online Dispute Resolution) is available to consumers for the settlement of ensuing litigation regarding on line sales of goods or services between the different countries in the E.U. : see http://ec.europa.eu/consumers/odr/

Your purchases can be paid by Paypal, iDeal (the Netherlands only), Etsy Gift Cards and several credit cards through Etsy Payments. Sorry, I do not accept International Money Orders nor bank transfers, but I am always willing to discuss a layaway plan.

To avoid any misunderstandings: for shipping abroad (outside of the Netherlands) the buyer is responsable for the payment of all taxes and costs related to the import of the purchased item(s), such as customs duties, VAT or every other tax that has to be paid in the concerned country.

From January 1st 2019 on NO more SHIPPING to GERMANY because of VerpackG legislation !
- Ofcourse DuVraiFaux combines shipping, but only for items purchased at the same time; the S&H cost will be mentioned automatically in your shopping cart.
- Shipping within 1-2 business days after official confirmation that payment has been received. The items are wrapped in silk paper with a DuVraiFaux sticker and sent well protected in an envelope or box, depending on size and shipping method. Items of 51 Euros and more will be wrapped in a black pillow gift box. For the sake of our planet's health this shop re-uses packing material and asks buyers to recylce or re-use this material as well. Thank you!
- To The Netherlands: FREE shipping; for purchases below 20 Euros by letter (T&T optional, cost for buyer); for purchases of 20-50 Euros by package with Track&Trace (registered mail optional, cost for buyer); purchases over 50 Euros all by registered mail.
ALL other destinations: up to 35US$ by simple priority package, cost for buyer (T&T optional). From 35US$ on FREE shipping, up to 50 Euros by simple priority package (Track&Trace optional, cost for buyer), above 50 Euros all by registered mail.
If you choose simple shipping without tracking and in case of damage or loss DUVRAIFAUX cannot be held responsible. If you have problems with this risk, please choose and pay the option Track & Trace.
- Depending on destination delivery will take approximately up to 2 days in the Netherlands, 1 to 2 weeks within the European Union and up to 3 weeks outside of Europe; apart from this, delays caused by custom controls and Covid-19 may occur. Please note that DuVraiFaux is only responsable for remittance of the parcels at PostNL in time; I have no influence on the shipping, custom procedures and times of delivery. You can check your order details on Etsy to track your package for registered and T&T shipping.
- If you prefer an Express Shipping or if other questions concerning delivery, please contact me before you order.

DuVraiFaux sells pre-owned costume jewelry and fashion accessories, which implicates that the items have been used and worn and will never be in a new condition. The "as is" condition and possible imperfections are mentioned in the description of the articles, as precise as possible.
Duvraifaux is not an official distributor of the brands of the offered items, and furthermore sales concern pre-owned items. Therefore no right to guarantee or means to redress exist towards the seller, the brand or the manufacturer of the items.

Privacy policy: your shipping and billing address and contact information will only be used to communicate with you about your order and to fulfill your order. These data will be retained only for legal obligations and deleted asap. You have always the right to access to these data, you can address your questions or remarks to the data controller at: info [!at] duvraifaux.com, all this in compliance with EU data protection law/GDPR.