DaihaiStudio

Privacy Policy

1. Information I Collect
To fulfill your order, I collect certain information that Etsy provides, such as your name, postal address, email (via Etsy), payment information, and details of the product you purchase. You may also provide additional information for custom orders if you contact me directly through Etsy messages.

2. Why I Collect Your Information and How I Use It
I process your information based on the following legal grounds:

Contractual necessity: To fulfill your orders, resolve disputes, and provide customer support.
Consent: To send marketing messages, if you have explicitly agreed; you can withdraw consent at any time through Etsy.
Legal obligation: To comply with tax, accounting, and other regulatory requirements.
Legitimate interests: To improve my shop and services, provided this does not override your rights.

3. Information Sharing and Disclosure
Your information is shared only in limited circumstances:

Etsy: To provide services and comply with Etsy’s policies.
Service Providers: Trusted third parties, such as shipping or delivery companies, only to the extent needed to perform their services.
Business Transfers: If my shop is sold or merged, information may be shared as part of the transaction, in compliance with the law.
Legal Compliance: To respond to legal processes, enforce agreements, prevent fraud or illegal activity, and protect rights, property, or safety.
Your data may be transferred outside the EU by Etsy or service providers; appropriate safeguards are in place to protect your personal information.

4. Data Retention
I retain your personal information only as long as necessary to provide services and comply with legal obligations. Typically, data is kept for 4 years.

5. Your Rights
If you reside in the EU or other applicable territories, you have the following rights:

Access: Request a copy of your personal information.
Correction, restriction, or deletion: Update, limit use of, or request deletion of your personal data, except when retention is required for legal or accounting purposes.
Object: Object to processing based on legitimate interests or marketing communications.
Complain: Contact your local data protection authority if you have concerns about your personal data.

6. Contact
For questions or requests regarding your personal information, please contact me directly through Etsy messages. I, Arian Tonelli, am the data controller of your information.