Announcement Hi! We're Brian + Erin. Our little shop is called "Dainty And Rugged" where you'll find our handmade, durable and useful goods that we both make together. If you ever have questions, please shoot us a message!
Hi! We're Brian + Erin. Our little shop is called "Dainty And Rugged" where you'll find our handmade, durable and useful goods that we both make together. If you ever have questions, please shoot us a message!
Accepted payment methods
Returns & exchanges
Frequently asked questions
What sort of guarantee do you have?
How does 100% satisfaction guarantee sound? If you are not 100% happy with your purchase, send us a message within 30 days of purchase, and we’ll gladly refund you what you paid (minus original shipping costs). We'll send you instructions on how to return your item.
How long will it take to receive my item?
All of our items are handmade to order. Some items take longer to produce than others, however, we work hard to ship items within 1-3 business days from the time you place your order. We use USPS to ship domestically and internationally from Missouri.
Domestic, standard shipping usually takes 3-5 days via USPS. But we cannot guarantee that USPS will deliver on time.
International shipping is nearly impossible to guarantee considering the unpredictable happenings of our world these days, which are all out of our control.
Regardless, we do our best to ship out orders as soon as possible!
Do you charge any international import fees?
We do not charge any international import fees. However, you must know that we are based out of Missouri, USA. If your order is shipped to any country other than the US, you may want to check with them to see if THEY want to charge you any import taxes.
Are the goods sold by Dainty And Rugged, really handmade?
Short answer: Yes.
All the materials we use are sourced (or even up-cycled) to produce the products we create.
We then take those materials and tool them by hand into something durable & useful.
DaintyAndRugged is considered a professional seller (known as a trader) in the EU. What's this?