REFUNDS
I firmly believe that you will be very happy with your purchases with Daisy Sprouts Designs! My designs are carefully thought out and compiled for my customers. Due to the nature of my work, refunds are not given on Embroidery Ddesigns, so please ask any questions before purchasing.

If you are not 100% satisfied with your fabric purchase you can return any regular priced item of 1 yard or more for a refund less a 20% restocking fee. Postage in non-refundable. All fabric must be in original condition. You must contact us within 3 days if you would like to return your fabric.

Payment is through Etsy Checkout or Paypal. If you purchased an embroidery design, you will be able to download it immediately at checkout.

Shipping: I make every effort to ship your order as soon as possible. I aim to ship quick, but depending upon how busy I am, orders can take longer than 24-48 hours to ship. If you are in a hurry to receive your order, you may contact me before ordering, and/or upgrade your shipping speed.

SHIP TO ETSY ADDRESS
I ship to the address listed in ETSY. Please be sure the address is correct to ensure to your order arrives to you as quickly as possible. If your order is returned to us due to an incorrect shipping address I cannot be responsible for cost of postage to reship your item.

****SHIPPING TIME****

DOMESTIC:
First Class Mail: 2-5 business days
Priority Mail: 2-3 business days

INTERNATIONAL:
First Class Mail: Usually 10 business days or more
Priority Mail: 7-10 business days or more

***please note that these are estimates***

***INTERNATIONAL CUSTOMERS***
Packages are often times delivered within 2 weeks of when your order was shipped, however, occasionally packages are delayed due to customs in your country. This is often times the case if your order was a high dollar amount. Please be patient, packages rarely go undelivered so in most cases your package will be delivered.

DELIVERY CONFIRMATION

DOMESTIC
Delivery confirmation is included with all Domestic purchases. Please convo me or add a "note to seller" during checkout if you would like to add insurance and/or signature confirmation for an additional fee.

INTERNATIONAL SHIPPING
Delivery Confirmation is not available for international packages when shipped first class mail or in a priority envelope. Please convo me or add a "note to seller" during checkout if you would like to add insurance or other mail services.

CUSTOM FORMS
We are required to mark "merchandise" and the actual amount paid for your merchandise on all custom forms. Please do not ask me to alter this information to lower your custom fees. I am happy to ship your order in multiple packages to lower the purchase amount of each package. Please contact me to adjust the shipping cost on your order.

IS YOUR PACKAGE MISSING?
After your order is shipped, I cannot be responsible if your package is lost, stolen, or undeliverable. (This has happened to me one time in all the time I have been selling) I will help you locate the package by providing all relevant shipping information, but I cannot reship or refund your order. Please call your local your local Post Office and/or local Customs Office.

SHARING
I am happy to have you as a customer! I have priced my designs very affordably for your convenience so that you can over time get all the appliques and embroidery designs that you desire! While I believe sharing is very kind and sweet, I ask that you do not give away my designs to friends. I am a stay at home, work at home, homeschooling mother, and I spend many hours working on my designs to provide you with quality designs. So please don't share them.