Daisyrootsfrance

Vintage treasures sent from France

Bergerac, France · 1389 Sales

Daisyrootsfrance

Vintage treasures sent from France

Bergerac, France 1389 Sales On Etsy since 2012

5 out of 5 stars
(440)

Shop owner

Annie

Contact

Announcement   Give a gift of vintage. Mix vintage and contemporary at home for your own unique look. I ship WORLDWIDE, pack CAREFULLY, dispatch PROMPTLY and ship ALL PARCELS with TRACKING.

Announcement

Last updated on Jan 3, 2018

Give a gift of vintage. Mix vintage and contemporary at home for your own unique look. I ship WORLDWIDE, pack CAREFULLY, dispatch PROMPTLY and ship ALL PARCELS with TRACKING.

Annie

Contact shop owner

Annie

View all 139 items

About

Heritage in the blood

From a full-on job working with owners and guardians of heritage properties in the UK I'm still living in the past, only now in beautiful rural France. I've lived here for 10 years and love running a heritage business from home.
The weekly brocante markets are a wonderful treasure trove- you just never know what's going to be around the next corner - and of course, food is always on the list!

Shop members

  • Annie

    Owner, Treasure Hunter To Dispatcher

Shop policies

Last updated on October 28, 2017
Thank you for taking a look into the treasury that is daisyrootsfrance. I really hope you find something you like for your home or as a gift for someone special.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
In the unlikely event that there is a problem with your purchase please contact me within 3 days so that we can discuss and resolve any issues.

l accept returns only if there is a fault not mentioned in the original listing.

Items should be returned within 14 working days of receipt to arrive in the same condition they were sent. I will refund immediately on receipt of the item in the condition originally purchased.

All return shipping costs will be the buyer’s responsibility.
Payment
I accept PayPal, credit cards and Etsy Gift Cards.
Shipping
I will carefully wrap and post your item within 2 working days of payment being confirmed, unless stated differently in the listing.

Your parcel will be shipped with tracking by the most appropriate shipping rate available. If I find that the cost at the post office is lower than estimated I will refund any overages over 2 euros.

I ship most parcels via the French Colissimo service, which includes tracking and a fast delivery time - normally 5-8 working days around the world. For some items its more cost-effective to use French 'La Poste' with tracking - delivery is normally 8-20 days. Obviously, shipping timings may be longer during peak shopping periods.

From time to time I may use an alternative courier service if this gives better value at the time. I will indicate which service I am using in the listing.

Damage / breakages - If your item should arrive damaged please notify your postal delivery service immediately and take photos of the packaging and the item/s. The post office is unlikely to refund for damage without this.

I am a registered business in France. I am not registered for VAT and I do not apply or collect VAT.

Any customs duties and / or import taxes are the buyer's responsibility.
Additional policies and FAQs
All of my items are vintage or antique, ranging from 20 to over 100 years old. Part of their unique charm is that they will have signs of usage and wear acquired over time.

Knowing the size and condition of your item is important and I aim to describe and display items carefully so that you know exactly what you are purchasing.

Please contact me for any additional information you require.

Combined purchases often ship for less - don't hesitate to ask for a quote, or I will re-imburse any overages paid at checkout.

After you have made your purchase I will contact you to advise of a dispatch date, and again to confirm shipping and to give you the tracking information.

I'm a great lover of re-using so your item may arrive in a wine or pre-used box. Usually, packing nuggets used for fragile items are biodegradable.

I sincerely hope you will be delighted with your purchase and your buying experience. I hope you will choose to leave positive feedback so that others may buy with confidence.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect:
To fulfill your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (if the item is to be a gift for example), if you contact me directly.

Why I Need Your Information and How I Use It:
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, such as if you ask me to source an item for you
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure:
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention:
I retain your personal information only within the context of my shop within the Etsy site and only for as long as necessary to provide you with my services and as described in my Privacy Policy. I do not retain any personal information outside of my Etsy shop. The duration that your information is held by Etsy is governed by them.