DalePinatas' Shop Policies
Welcome to ¡Dalé! piñatas! All my piñatas are hand-made using paper, balloons, paper-maché, crepe paper and lots of creativity.
All ¡Dalé! piñatas are strong enough to hold lots candy and other goodies, but also can be broken with that one lucky whack. (Unlike those store-bought piñatas, which are made of corregated cardboard and are near impossible to break open.)
Custom designs are welcomed and encouraged! Do you want a piñata that completes your party theme, matches an invitation, uses particular colors – just let me know and I’m sure I can make it work. If you are looking for a piñata for the younger set, or want to keep for decoration – I can always make a “pull-string” type for you for an additional $5.
**Turn Around Time**
The piñatas are created and shipped in order of date needed, so please provide the date of your event when you place your order.
Please allow 3 weeks for the creation and shipment of your order. If you need a piñata faster than that, please contact me and I’ll see if I can make it work.
Almost all the piñatas can vary in size, depending on customer needs. However, the standard size for a balloon-based piñata (like the owl) is about 18” tall and14” circumference. For a more two-dimensional piñata (like a letter/number) a standard size is 18” tall, 14” wide and 4” deep.
Unless otherwise requested, piñatas are sent via USPS Parcel (Ground). Orders take between 7-10 days to arrive using Parcel. If you need a faster turn-around time, please send me your zip code and I can give you an accurate quote for Parcel/Express shipping.
¡Dalé! accepts payment via PayPal or credit card.
For custom orders, just convo me and I'll post a "reserved for XXX" listing for you to purchase your order.
Unless otherwise specified, all piñatas are shipped using USPS Parcel (ground). Orders take between 7-10 days to arrive. If you need a faster turnaround time, please send me your zip code and I can give you an accurate quote for Priority/Express shipping.
All my piñatas are created/shipped in order of date needed, so please include the date of the event when you order!!
**What to do if your piñata arrives damaged**
Please do not throw any packaging or any part of the piñata away! Take pictures of both the damaged item and the damaged packaging and notify me immediately. I always insure the piñatas, but in order to make a claim with the post office and refund your money, I need to have pictures of the damaged item.
Refunds and Exchanges
Please note that there are no returns on custom orders.
If you would like to return a standard design, please notify me within one week of receiving your piñata.
In order to received a refund, you will need to ship the piñata back at your expense (including insurance). Once I receive the piñata in the same condition in which it was originally shipped, a refund will be given.
Additional Policies and FAQs
I love custom orders! Bring it on!
While the photos in this shop are all accurate, please remember that all of my piñatas are handmade, so no two will ever be exactly alike.
Last Updated May 23, 2012