DalkullanJewelry's Shop Policies
Hello and welcome to Dalkullan Jewelry! I'm glad you're here, and I hope you'll enjoy looking at my jewelry.
I accept payment through Direct Checkout and PayPal.
All my work is handcrafted by me. My usual turnaround time is two to three weeks for me fabricate your jewelry. Let me know if you need your jewelry sooner, and I'll make every attempt to accommodate you.
I ship via USPS. Orders of $200.00 or more are shipped Priority Mail, insured, with signature confirmation. Someone will have to sign for your package, or you will be able to pick it up at the post office if it arrives when no one is home.
International Buyers Please read:
Your country may charge additional customs duty and/or import taxes. You will be responsible for any applicable duty, value added taxes (VAT) or import consumption taxes charged to you by your country.
Refunds and Exchanges
In the unlikely event that you aren't happy with your purchase, please contact me immediately. I'd like to make right anything that you aren't satisfied with, and I hope that together we can make that happen. If you still are unsatisfied, I'll refund your money if you contact me within 3 days of delivery of your jewelry, and after you return the item to me, at your expense, in the same condition it arrived. Unfortunately, you will be responsible for the postage both ways.
Additional Policies and FAQs
Knowing your exact size is important for the fit and comfort of your rings. For your convenience I sell ring sizers:
Please be sure of your ring size when ordering. If you aren't, please purchase a ring sizer from me or have your finger measured at a jeweler's store.
If you order the wrong size ring, I'll be happy to size it for you. The charge is $25.00 for sterling rings, and $75.00 for 14k and 18k rings, plus shipping both ways.
I am not able to work with customer provided metals or gemstones, due to liability issues. Thank you for your understanding!
Last Updated September 12, 2013