DanCandle

Natural Soy Wax Candles - Scented - Hand Poured

Baltimore, Maryland · 7717 Sales

DanCandle

Natural Soy Wax Candles - Scented - Hand Poured

Baltimore, Maryland 7717 Sales On Etsy since 2015

5 out of 5 stars
(81)

Shop owner

Dan

Contact

Dan

Contact shop owner

Dan

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Reviews

Average item review
5 out of 5 stars
(81)
paulamnicholson

paulamnicholson on Dec 12, 2017

5 out of 5 stars

I am a repeat customer and a huge fan of the Witches' Moon scent. White Citrus is another if my favorites.It is a pleasure to deal with DanCandle.

View all 81 reviews

About

Dan The Candle Man

I started burning candles at home in 2005. I received my first scented candle as a gift. I enjoyed the way the scent improved my "Home" experience. I developed a healthy candle habit in that first year. Eventually I began to remove the wax and clean the jar after the candles had burned down the wick. In due time I had a cabinet full of empty candle jars. I began to buy wax and wick and transitioned my candle habit into a candle making hobby. I began to create candles for my home. In 2010, I had left my Logistics gig and embarked on a spiritual journey to find inner peace. I found that spiritual journeys require funding. A friend suggested I sell some of my candles. I began to sell candles to friends and neighbors and pretty much anyone that asked. Since 2010 my candle project has transitioned from hobby to company and back to hobby several times. I've learned a lot in the last five years. I've learned that people really enjoy a good candle. I've learned that I really enjoy making good candles. I've learned that I really enjoy making something that brings joy to another person's home and life experience.

Shop members

  • Dan

    Owner

    Hello! I've been making my own candles since '06. I've been working with SOY WAX since '09. I started using an ALL NATURAL, NO ADDITIVES, SOY WAX in 2012. My goal has always been to create the longest lasting, cleanest burning candle possible. Enjoy!

Shop policies

Last updated on December 31, 2015
Welcome to DanCandle!

We are located in Baltimore Maryland.

All candles are hand poured using all natural soy wax made from 100% hydrogenated soybean oil.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
If there has been an error on our part or you have received an incorrect or defective item we will give you a refund or exchange. We accept returns or exchanges for UNUSED, UNLIT 11oz candles. Buyer is responsible for shipping both ways which can be rather expensive.

If an item breaks during shipping we will replace it, but do require a photograph of the broken item emailed to us first. Please hold on to the broken item while we file an insurance claim.

Contact us before cancelling an order! It's easy for us to fix an address or incorrect item.
Payment
We accept Direct Checkout, Paypal and Etsy Giftcards. Your item will not ship until your payment has cleared. Maryland residents’ orders include sales tax.
Shipping
SHIPPING TIME
Current processing time before shipping is 1-2 business days. You will receive a tracking notification once your item has been shipped. Items will be shipped via the United States Postal Service, unless otherwise specified.

If you need an item rushed, please message us BEFORE you place your order. We don't see the "Comments to Seller" until we are preparing your order for shipment, and we do this in the order they were received.

INTERNATIONAL ORDERS
International orders take approximately 2-3 weeks to arrive from the shipment date. Orders may have additional customs fees and/or tariffs depending on your country. You, the buyer, are responsible for paying these costs. We offer the lowest shipping rates available and include an additional discount to help offset the cost for our international customers.

LOST/STOLEN/DELAYED ORDERS
Unfortunately, we do not have any more information than you do (or the tracking indicates) once an item is shipped. If there is a problem with your shipment, please contact your local post office and give them the tracking number.

If an item is marked as "Delivered" and you have not received it, follow these steps: 1) Verify the shipping address is correct and that you have a mailbox with your name on it. 2) Check in with anyone else that might have received the package for you (ie. roommate, family member, neighbor etc). 3) Bring the tracking to your local post office 4) If it has been 21 days after shipment and you've done steps 1-3 send us a message to let us know.

DanCandle is not responsible for stolen packages or any lost items that cannot have the insurance claimed (tracking labels that read "Delivered"). We are also not responsible for errors made by the Post Office. If your item is delayed past its "estimated arrival date" we apologize, but it is out of our control. We suggest filing a complaint with the USPS. A domestic package must be missing for 21 days with an incomplete tracking record before we can file an insurance claim and resend the order.

RETURNED ORDERS
Please verify that you have the correct mailing address before placing an order. If a customer has entered incorrect information, they are responsible for additional postage to resend it. If an item is returned to us for any other reason it is up to the buyer to repay shipping fees to have it resent. If you choose not to have it resent we can refund you the cost of the items, but not the original shipping fees.
Additional policies and FAQs
WHOLESALE:
DanCandle does offer wholesale. We require a minimum order of 24 candles, in increments of 12, and that the shop pay shipping costs. If you are interested, please send us a message with the name, location and website of your shop.

VISIT US:
We are located in Baltimore City, Maryland. Come visit us to smell all the smells and shop by appointment. Please send us a message and we can plan your visit!

ABOUT OUR CANDLES:

First off, Obvious Safety Tips:
Candles should never be left unattended. Burn on a flat, heat resistant surface away from drapes and other flammable materials. Keep away from children and pets, while you’re at it. Do not touch the hot, molten wax. DanCandle is not responsible for user misuse and negligence.

Soy Wax:
This wax melts totally liquid, unlike paraffin wax, and needs to be kept in a container. We recommend a burn time of 2-3 hours to prevent the glass jar from overheating or wax from “tunneling.” Wax has a memory, it’s said, so make sure to let the whole top melt each time you light up. Limit your burning time to prevent the entire candle from liquefying since this could overheat the glass.

Wicks:
Trim and center your wicks! Flames can get out-of-control if the wick is left untrimmed, which leads to flickering, smoke and soot. An ideal wick length is between 1/8″ and 1/4″. A good habit is to trim your wick after you blow out the flame, so it’s ready for next time! Also, wicks can get really awkward to trim with scissors once the candle burns down low in the jar. If you find yourself struggling, it’s time to invest in a wick trimmer!

Scent:
Our candles are made with the recommended amount of oils by the fragrance suppliers. If you’re having a hard time smelling it, simply put it in a smaller room or get more candles! Our 11oz candles vary in strength, but most will fill a medium to small room with scent, not a large open area. To make sure you’re not getting used to the smell, you can step outside or shut the room’s door for a while to re-expose yourself to the scent. We use a mixture of both natural and synthetic fragrance oils.

Burn the candle! Don’t be afraid to use it up. Soy wax lasts forever (75 to 90 hours per 11oz) and it will give off a better throw (strength and distance of smell) when lit!

SOLICITING:
Please no Soliciting! We would love to donate to every blog and charity out there, but we simply can't. Solicitations will be marked as "Spam" and go unanswered.