Handmade rings, jewelry and crafts
DanaArts' Shop Policies
I have a passion for jewelry and crafts. I'm happy to display many of my unique ideas and skills as I share with you my art.
This shop is for all the handmade items that I've made in the past or will make in the future. I love creating things with my hands and this is a great place for you to see and purchase those items.
I try my best to keep my products as natural and pure as I can.
Let me know if you ever have any questions about my work.
Payment in full is expected at the time of purchase. Products will not be sent until paid for in full. If you have any questions then please contact me.
If you live in the sate of Arizona I will charge tax. If not then I don't.
I use PayPal and Etsy Direct Checkout for all transactions because it's secure and is easy for all of us to use.
*Custom: I will give you a quote before we get going on any custom projects. Custom projects require payment in full. Once payment is received the project will begin.
I send smaller items via USPS and Items will be shipped with insurance. On more expensive items shipping costs will be higher because I use FedEx and it will require a signature when your receive it. This insures that you receive the product and it doesn't get lost at your doorstep. You'll know how much the shipping costs are on any listed item. I also ship only to those confirmed addresses. This insures that you receive your purchased item and avoids any confusion. If you need an exception it's at your own risk. Sending it via FedEx I use home delivery and that usually takes around 4-7 days to receive it. Usually orders will take a total of 3 weeks for me to make it and you to receive it.
If you would like it faster or would like me to ship it a certain way or without a signature then just let me know ahead of time.
I can ship items within 24 to 48 hours (unless it's custom or made to order). If for some reason it takes longer I will notify you.
For any international shipping contact me and I can give you a quote for shipping to your country.
Refunds and Exchanges
I will accept a full refund of my silver designs with in 7 days of the time you receive the item. Items must be in original packaging and not damaged in any way. I reserve the right to not refund any item that has been damaged. If you are planning to send the item back then contact me first so that I can expect the return. I am not responsible for loss of items when returning items and when shipping any item back you should insure it and track it to be safe. * You the buyer are responsible for the cost of return shipping unless it was my mistake then I'm willing to cover the costs. All other items may not be returnable.
If the ring happens to be the wrong size then let me know. We can usually work it out by either sizing the ring or exchanging it for one of the correct size. I can only do this once per project. If the size is still wrong then the buyer is responsible for the cost of shipping return, sizing and or new design.
Gold rings are not refundable, but are exchangeable for a different design for similar cost. Contact me if this is what you need.
If you would like to exchange the ring for a different design then let me know and we can work it out if it's within the 7 days after receiving it.
For custom orders returns may be possible depending on what is being made. Ask me this before you purchase a custom order. Most of the time custom orders are not refundable because they've been made specifically for you and I can't sell them to anyone else.
Additional Policies and FAQs
If you have any other questions feel free to contact me.
Last Updated July 1, 2015