Announcement Things are a little thin right now, but new items are rolling in! Keep checking back. New Glow in the Dark/Illuminated Constructs charms will be posted soon!
Things are a little thin right now, but new items are rolling in! Keep checking back. New Glow in the Dark/Illuminated Constructs charms will be posted soon!
Accepted payment methods
Items will be shipped to the address on your Etsy account.
Shipping is done via USPS First Class or Priority mail.
Shipping cost includes, materials, handling, tracking, and insurance for USA shipments. International shipments currently do not come with tracking or insurance by default.
I am researching upgraded shipping options, but until they go live feel free to contact me if you want something more than the above.
Refunds and Exchanges
Damaged in Transit:
If the package arrives badly damaged, please photograph both the damaged package and damaged item, then contact me. A replacement or refund can be issued.
Replacements of Damaged-on-Arrival Jar Charms:
If the damaged item is a jar charm filled with gemstones, watch parts, crystal, etc, I appreciate it if the buyer is willing to ship the remains back to me so I can reclaim and reuse those items towards a replacement. Even if you just wish a refund, I highly appreciate the return of damaged jars. Return shipping will be refunded.
If you simply decide you do not wish to keep the unworn, unused, item within 30 days, please contact me to start the return process. I will ask you to ship it back and I will refund you the original cost + shipping you paid at time of purchase. Refunds will be issued once the item is returned.
Repairs or Refunds Due to Faulty Product
If an item breaks or falls apart within the first month (30 days) after purchase due to a flaw in the material or design, I will repair it free of charge.
Questions or concerns? Please message me!
Additional policies and FAQs
If the item is a jar or capsule filled with deadly nightshade or wolfsbane, please use gloves or a dustbin and broom to handle the plant material and vacuum the area if possible afterwards. Keep pets and small children away from this material. Avoid touching with bare hands! The dried material is not as dangerous as fresh, and these are both herbs that are not uncommon in gardens, but I just wish customers to be aware that it is poisonous and can make you ill if ingested.
If the item has glow powder in it, like glitter, you will have it forever. Congrats! ;) (The glow powder is non toxic according to the manufacturer, so no worries there)