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DariusSilverForge's Shop Policies

Welcome

Hello there, and welcome to Darius Silver Forge!

My name is RyAn, and I am a jeweler and sculptor. I make all of my items by hand, and each piece is individually made. So you will get a unique piece each time.

I am open for commissions, so if you don't see the exact piece you are looking for in my store, please feel free to send me a message asking about a custom piece. I welcome the challenge!

So, thanks for shopping, and enjoy!

Payment

I accept PayPal as well as money orders for payment.

Currently, I do not accept any other forms of payment.

For money orders, the order will not be processed until the money order has been received.

Shipping

Standard method of shipping will be USPS first class as a standard.

UPS ground may be used as an alternative, by customer request. Though this may alter shipping costs as listed. Please contact prior to purchase for this shipping method.

Refunds and Exchanges

I will allow returns / refunds on UNWORN / UNUSED items ONLY.

The items must be shipped back to me and be clearly unworn / unused.

Returns and refunds will only be allowed if I am contacted before the item is returned

All items can be returned within 7 days of the package being delivered, all pieces sent out will have delivery confirmation.

If ever there is a problem with a piece of mine breaking please contact me, and then the item can be shipped back. I will investigate the cause of the malfunction. If I deem it to be my craftsmanship I will gladly repair it (or replace it, if the item is irreparable) and ship it back to you. If the cause was NOT my craftsmanship, I will assess a repair charge, and give you an invoice for the repairs.

I reserve the final say on whether a cause was my craftsmanship or not.

If you have any other questions, comments, or concerns, please feel free to contact me.

Last Updated August 15, 2011