DarkMatterMakeup

Dark Matter Makeup - Intergalactic Glamour

Oklahoma, United States · 906 Sales

DarkMatterMakeup

Dark Matter Makeup - Intergalactic Glamour

Oklahoma, United States 906 Sales On Etsy since 2012

5 out of 5 stars
(294)
Shop owner

Dom

Contact

DarkMatterMakeup is taking a short break

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Note from shop owner NOTICE:

With a heavy heart, I am announcing that DMM will be closing for an extended hiatus on April 1st. The upcoming hiatus will not affect current orders or orders placed while open. I do not know when I will be able to reopen, but I can be reached at any time through the Etsy conversation system or through my email. Thank you everyone for your support and generosity. All outstanding orders will be shipped within the standard TAT.

Note from shop owner

Last updated on Apr 1, 2016

NOTICE:

With a heavy heart, I am announcing that DMM will be closing for an extended hiatus on April 1st. The upcoming hiatus will not affect current orders or orders placed while open. I do not know when I will be able to reopen, but I can be reached at any time through the Etsy conversation system or through my email. Thank you everyone for your support and generosity. All outstanding orders will be shipped within the standard TAT.

Dom

Contact shop owner

Dom

Reviews

Average item review
5 out of 5 stars
(294)
S Yuna

S Yuna on Apr 22, 2016

5 out of 5 stars

Love the selection and variety of colors. Very pigmented!

S Yuna

S Yuna on Apr 22, 2016

5 out of 5 stars

I'm really grateful the seller offers package deals like this since it was too hard to choose. Makes trying the product for the first time easier, too, since I can try a lot at once to sample.

S Yuna

S Yuna on Apr 22, 2016

5 out of 5 stars

Love the sample bottles. Makes it so easy to store and test product.

Kaylin

Kaylin on Apr 4, 2016

5 out of 5 stars

Excellent quality. This primer really grabs and holds my indie shadows, letting me show off the colors with gorgeous clarity. My one tiny gripe is that it creases, but I have somewhat oily eyelids and require a little extra prep. I'd definitely buy again!

WearyWater

WearyWater on Mar 29, 2016

5 out of 5 stars

I love this color. It's a very subtly rosy yellow with a slight metallic sheen. Great service, too!

View all 294 reviews

Updates

-Use promo code CYBERBLACK to receive 25% off of your order
or
-Use promo code FREESHIP to receive free shipping on your order, including international orders.
Promo codes will be good from November 26th to December 1st.

Tagged in this photo

Pick 5 Test Tube Eyeshadow Samples
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Shop policies

Last updated on November 13, 2014
Welcome to Dark Matter Makeup. My name is Dom, and I am the sole proprietor of this shop of little curiosities. I have a fascination with the skies above and decided to capture that love in the form of beautiful, wearable makeup. If you have any question at all, please don't hesitate to ask. I am more than happy to help you with what you need.

Accepted payment methods

  • Accepts Etsy gift cards
Payment
Currently, Dark Matter accepts major credit cards, PayPal, and Etsy gift cards. If you wish to cancel an order for any reason, please make a request within 24 hours and I will refund your order. Any requests to cancel after 24 hours are subject to a $1 restocking fee.
Shipping
All packages will be shipped first class or first class international unless otherwise stated. If you would like another method of shipping, please contact me so that a reserved listing can be made. Extra large orders will come insurance at my cost.

Your order will be sent out within three to five business days after payment. It is the buyer's responsibly for fees associated with international customs. The package will not be marked as a gift. Doing so would be illegal on my half. It is recommended to review your country's policies on imported perfumes before purchasing. If a package is returned to me due to the refusal to pay customs fees, a refund will be issued minus the cost of shipping.

If a package has been rejected and returned due to the refusal to pay import taxes or wrong address given, a refund will be issued minus original shipping and any return fees.
Refunds and Exchanges
Due to the personal nature of my goods, refunds are generally not accepted, You may cancel your order within 24 hours to receive a full refund. Any requests to cancel after 24 hours are subject to a $1 restocking fee and any refund fees. Sample sizes are available and I encourage all interested patrons to purchase samples first.

If your order has been lost or damaged, please contact me within 7 days of delivery (for damages) or 60 days (for missing packages) so that a replacement may be sent. Proof of damage will be requested and lost packages will be researched with the postal system. Please give at least 30 days for missing international packages due to varying postal time. There is a 60 day limit to submit your lost package claim regardless of location.

Otherwise, if you are unsatisfied with your order, please contact me as soon as possible so that I may rectify the issue. It is important that you leave happy. The quickest way to reach me is through etsy's message system.

1. "I received an order/item that I did not purchase."
-If this is the case, you are free to keep the mistake. I will then send you a replacement order with your correct items.

2. "My order came damaged. I can't use it."
-In this case, a replacement will be promptly sent. *photo may be requested*

3. "My order never arrived."
-If you don't receive your order within 30 days, please contact me so that the appropriate measures can be taken. Please note that orders shipped outside of the United States may take longer than 30 days depending on the local postal service as well as customs. If you live internationally, please make sure to check your local customs office. If your package is declared lost, I will provide a full refund or replace your order under your preference.

4. "I changed my mind. I don't need this anymore."
-In order to receive a refund in cases of buyer's remorse, items must be sealed and unused upon return. Buyer bears responsibility for shipping back and will be refunded the price of the item(s) minus initial shipping.

5. "I've used it, but I don't like it."
-I'm sorry to hear that you are unsatisfactory with your items. Since they have been used, I cannot accept the items returned. I urge newcomers to try out our wallet-friendly test tubes prior to investing in a full sized product.
Additional policies and FAQs
FAQs

1. Are your products vegan?
-Yes. I do not use carmine or other animal derived ingredients in my products.

2. How do you get red based shades without carmine?
-I use either red-toned oxides or FD&C dyes.

3. Do you make your own products?
-Yes. I do not repackage. I take micas, uncut pigments, and additional base ingredients, mixing and grinding them until I create a shade that fits with my line's image. All of my eyeshadows have base ingredients added, they are not straight unadulterated micas. Because each shade is developed by me, it may be a few months before the next series (aka "Clusters") of shades are released. Formulating is a time consuming process, especially for those who hand blend each shade.

4. How do you prepare your eyeshadows?
-All products are made in sanitary conditions. I wear a face mask, hair mask, and disposable gloves to prevent contamination. The work area and tools are cleaned with disinfectant before and after each batch is prepared.

5. Do you do everything by yourself?
-Yes. As of the present time, I run Dark Matter solo. This means I create, pack, ship and converse as a one woman project. But what does this mean to you? It means you get the personal benefits of being able to work with the owner. If you have questions or suggestions, I am always open to chat.

6. Can you use the eyeshadows in other makeup?
-Yes. You may use Dark Matter shadows in nail polish. Unfortunately, almost every shade contains pigments that are not lip safe and cannot be used in that manner.
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7. Will you carry neon eyeshadows in the future?
-No. Dark Matter will not carry neon/UV eyeshadows. And the reason is this. As of now, there currently is no FDA approved neon colorants for use on the eyes. This incudes UV, glow in the dark, and fluorescent neons. These pigments are intended to be used in soap and other limited items. These pigments are known to cause irritation and, in some cases, severe injury when used in the eye area.

The FDA states that there are currently 8 fluorescent shades approved for limited cosmetic use. And none of these shades are okay for eye use. They are: D&C Orange No. 5, No. 10, and No. 11; D&C Red No. 21, No. 22, No. 27 and No. 28; and D&C Yellow No. 7.

I realize that I am in no position to tell others what they can and cannot put on their face, these choices are up to each individual. And while I understand that these pigments are approved in other countries, since Dark Matter is based in the USA I must respect the guidelines set forth by the FDA, regardless of what is approved abroad.

*Please note that neon pigments for eye use is approved in the UK, so you may be able to find these types of colors in companies based there, which is legal under their own laws.*

I encourage everyone, even if you have no plans on buying from me, to please visit the FDA website for information on cosmetic ingredients. Here are some helpful links to pages which contain useful information:

List of Permitted Color Additives:
http://www.fda.gov/Cosmetics/GuidanceComplianceRegulatoryInformation/VoluntaryCosmeticsRegistrationProgramVCRP/OnlineRegistration/ucm109084.htm

Eye Cosmetic Safety:
http://www.fda.gov/Cosmetics/ProductandIngredientSafety/ProductInformation/ucm137241.htm

Novelty Makeup Safety (includes section on Neons and Glow):
www.fda.gov/Cosmetics/ProductandIngredientSafety/ProductInformation/ucm143055.htm

Dark Matter will always list our ingredients on the product pages. As a science-themed company, safety is an utmost priority.