Darkside3DLab

Privacy Policy
​This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me (Darkside 3D Lab), contact me, or otherwise use my services through Etsy.com or its related sites and services.
​1. Information I Collect
​To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering.
​2. Why I Need Your Information and How I Use It
​I rely on a number of legal bases to collect, use, and share your information, including:
​Contractual Necessity: To provide my services, such as when I use your information to fulfil your order, settle disputes, or provide customer support.
​Legal Obligations: When necessary to comply with a legal obligation or court order (for example, retaining information about your purchases if required by tax law).
​Legitimate Interests: As necessary for my legitimate interests, such as for accounting and shop management.
​I will not use your email or personal data to send any unsolicited marketing communications or newsletters. The use of your data is strictly limited to processing the current purchase transaction.
​3. Information Sharing and Disclosure
​I share your personal information for very limited reasons and in limited circumstances, as follows:
​Etsy: I share information with Etsy as necessary to provide you with my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
​Service Providers: I engage trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
​Compliance with Laws: I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to respond to legal process or government requests.
​4. Data Retention
​I retain your personal information only for as long as necessary to provide you with my services and as described in this policy. Generally, I am required to retain this data to comply with my legal and tax obligations (typically 5-10 years).
​5. Your Rights
​If you reside in the EU, you have a number of rights in relation to your personal information (access, change, restrict, delete). For any requests, please contact me via Etsy's messaging system.
​6. How to Contact Me
​For purposes of EU data protection law, I, Darkside 3D Lab, am the data controller of your personal information. If you have any questions or concerns, you may contact me through the Etsy messaging system.