DarraghStreetDesigns

Yes, all of our products are created just for you. If you have a special request such as longer text or a logo or special design, please let us know and we can create a customised order just for you. Reach out to the seller to discuss options

Our products are made just for you. You may see small variations from the product photos due to the uniqueness of your particular piece. Like people , each piece is unique and will have minor differences.
Yes, we guarantee that we will get it right. We don't make mistakes often, but if we have made a mistake on the personalization of your order, just let us know immediately and we will fix the problem free of charge
Yes, there is a rush production option. Please message me regarding pricing and availability.

A gift that is customized to the recipient is an awesome gift. Nothing ruins that more quickly than spelling his or her name incorrectly or getting the wedding date wrong. Please double and triple check that you have entered the details you want correctly in the personalization section. The text you enter will be copied and pasted into the design. We cannot be responsible if you submitted the wrong information and we engraved it that way.

If the design calls for data that you didn't include, we will assume that you do not want that part of the design provided and we will leave it blank.

Please be sure that the shipping address you provide is accurate and that it can be reached for delivery. If the Postal Service returns an item to us because the address is invalid, there is no secure location to deliver it to or because the recipients did not pick it up, we will hold the item for 15 days. If you wish the item to be reshipped to a corrected address within that time, we are happy to do so for you but you will be required to pay another shipping fee to cover the additional postal costs.
The shipping time is dependent on your shipping destination.Shipping time estimates are shown on each product page

We don't guarantee delivery dates or refund for delayed arrivals because once the package is with the postal service we have no control over what happens to it. What we can control is how fast it makes it out of the door and into USPS' hands for shipment, and that is typically 4-6 business days after order.

** Please remember that during the holidays, the USPS has a huge volume to process and delivery timelines may be longer. Order early!**

In the event that your package did not arrive but the USPS tracking shows 'delivered', please check with family members and neighbors to see if they may have picked it up. If they have not, contact your local post office which can provide the GPS coordinates where the package was dropped off. If those coordinates indicate an address different than yours, the USPS can help to get the package back and to you. If the package was delivered to your address, then the package is assumed to have been stolen. Unfortunately, shipping insurance does not cover theft, so you may wish to consider filing a police report and a homeowner's insurance claim. We are not responsible for missing items marked delivered and will not replace/refund those.

Yes, we can do bulk orders on many of our products. Just let us know your requirements and we will discuss options and help process the order

Each item is different. The space available per item varies. If you have any questions or would like more characters than is available, just let us know and we will see what we can do. We can often work with special requests