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DartingDogCrafts' Shop Announcement

PATTERNS Ship FREE In US - Shipping Reduced Worldwide on PATTERNS
Vintage and New Cross Stitch Kits Sewing Trim Lace Ribbon Patterns for Costumes Crafts Dolls and more

My Etsy shops
www.etsy.com/shop/DartingDogFabric fabric, new & vintage
www.etsy.com/shop/DartingDogCrafts crafts, needlework & more
www.etsy.com/shop/DartingDogPatterns clothing patterns - new & old
www.etsy.com/shop/DartingDogChristmas Christmas & holidays

Happy sewing from Darting Dog!

DartingDogCrafts' Shop Policies

Welcome

Thank you for visiting my Etsy shop, DartingDogCrafts
Cross Stitch - Kits - Craft Cloth - Needlework - Lace Trim - Sewing & Home Decor Trim - Craft Ribbon - Stuffed Doll & Toy Kits
PATTERNS for Costumes - Quilts - Crafts - Window Treatments - Teddy Bears - Doll Clothes - Handbags - and more...
PATTERNS SHIP FREE in the U.S. - reduced shipping worldwide.

Payment

PayPal is a secure, user-friendly online way to pay or you may use your credit card. Sellers never see any of your information and cannot see into your shopping cart. Echeck is also available, but using the check will delay shipping by 3-5 days while PayPal clears the order.
Payment using PayPal, credit card or echeck is required at time of purchase.
Thank you.

Shipping

I ship same day if possible by USPS First Class or Priority Mail, using Tyvek or plastic envelopes or boxes. They are reliable and the least expensive. I calculate multiple item shipping charges based on additional weight in a package and I do refund for shipping overcharges, but international shipping can add up quickly. I use large, secure Tyvek envelopes to reduce weight and cost. Within the U.S., certain Priority Mail boxes can be cheaper than envelopes.
INTERNATIONAL BUYERS please note: you are responsible for any and all duties, VAT and customs charges that may be incurred. Many of my products are priced below the limit for duty and customs fees, so this may not be an issue. In some countries, there are fees for merchandise valued as low as $24. I always declare the value (price charged to you) on customs forms and it is the amount used to determine duty charges. VAT may include shipping charges in your country. Some items may ship as a letter or large envelope and do not require customs declarations, but usually fall below duty fee levels. I always include a receipt so values may be determined if inspected.
Foreign delivery times vary a lot and tracking is seldom available without paying very high shipping rates. I have never had a shipment longer than 40 days without a transit problem, either lost or damaged. Two to three weeks is not uncommon for first class international mail packages. Within the U.S., 2-5 days is normal for first class packages and 1-3 days for Priority Mail.
Shipping can be confusing, so don't hesitate to contact me anytime, and thank you, Darla Bartkus

Refunds and Exchanges

If you are not happy or satisfied with your order, I will offer a refund within 30 days of your receipt. Items must be in original condition. Simply contact me and I will give you the return address or you may use the EU withdrawal form or we will resolve it in some other way if agreeable to you. The refund will be for the cost of the item, but not the original shipping cost unless the item is damaged or lost. Sometimes this happens in transit and I will refund shipping charges in these cases. Please contact me. These problems are out of my control, but certainly not any fault of the customer either. Thanks!

Additional Policies and FAQs

New to Etsy? Here is a link for you: http://help.etsy.com/app/answers/detail/a_id/16

Please feel free to contact me with any questions you may have. Thank you.

Seller Information

I am Darla Bartkus and you may contact me anytime at:

DartingDogFabric [!at] gmail.com or DartingDogCrafts [!at] gmail.com or DartingDogPatterns [!at] gmail.com or DartingDogChristmas [!at] gmail.com

Last Updated July 12, 2015