DavieandChiyo

Bridal & Bridesmaid Accessories

Vancouver, Canada · 13029 Sales

DavieandChiyo

Bridal & Bridesmaid Accessories

Vancouver, Canada 13029 Sales On Etsy since 2009

5 out of 5 stars
(3317)

Announcement   MULTIPLE CLUTCH PROMO: Buy 3 or more clutches & receive 15% off! Message us for details.

Announcement

Last updated on Jan 13, 2017

MULTIPLE CLUTCH PROMO: Buy 3 or more clutches & receive 15% off! Message us for details.

Fumi and Alisa

Contact shop owner

Fumi and Alisa

Reviews

Average item review
5 out of 5 stars
(3317)
Stephanie Records

Stephanie Records on Apr 25, 2017

5 out of 5 stars

These turned out AMAZING. They are better than I expected them to be and worth every penny. You can tell they took their time making these and I am so excited to wear them on my wedding day!!!

View all 3317 reviews

About

Then & Now

Davie & Chiyo emerged in 2008 as a project for Vancouver sister duo, Fumi and Himi. One a recent business school graduate and the other a stay‐at­‐home mom, they both had a passion for all things handmade. They started small with a giftshop on Etsy selling handmade pouches and purses, and before they knew it were specializing in custom, one-of-a-kind clutches for every member of the bridal party. “We had never really planned on working in the bridal market - it found us.”

Fast-forward six years and what was once a one sewing machine operation has grown into a multi-machine studio, with a growing team of artisans dedicated to their craft. Davie & Chiyo prides itself on the individual hand-craftsmanship of each of their pieces and the use of locally sourced materials, wherever possible.

The ultra-­femme line boasts lush silks, decadent beading, airy chiffons, ruffles, lace, and workmanship so refined it sets your heart aflutter. Their passion for bridal has expanded beyond clutches to include a line of head-to-toe accessories with a worldwide following. When asked about what's next for the bridal label, "We dream big, so the sky's the limit."

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Shop members

  • Fumi

    Design & Production Manager

  • Alisa

    Customer Service & Shipping Manager

  • April

    Marketing & Social Media Manager

  • Evan Clayton

    Head Designer

  • Jordanna

    Studio & Design Assistant

  • Laura

    Customer Service & Marketing Assistant

  • Megan

    Social Media Coordinator

  • Claire

    Seamstress

  • Michiyo

    Seamstress

  • Madelaine

    Hand-Wiring

  • Julie

    Hand-Wiring

  • Himi

    Jewelry Designer

Shop policies

Last updated on April 5, 2017
Hello & welcome to Davie & Chiyo!

Please do not hesitate to ask for help with your order, we are always happy to help! :)

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
We prefer payment through PayPal. It is safe and secure, and your order can be shipped right away.
Shipping
PRODUCTION

Your order will be made within 1-2 weeks (2-6 weeks for fine jewelry) after the payment has been cleared. (Please contact us for rush orders.)

It will be shipped to the address provided by Etsy (not the one provided by Paypal, if different). If for any reason your order needs to be shipped to another address, please let us know via the "Note to Seller" box during checkout or by contacting us directly.

SHIPPING

Our shipments are sent through Canada Post.

Regular Mail - The default shipping method, unless otherwise requested. The price quoted in the product listing is for this shipping method. The value of the goods is fully insured, but tracking is not available.

Regular shipping within Canada/USA takes 1-2 weeks.
Regular international shipping takes 2-5 weeks.

International orders - Please note that we have no control over how long your customs department holds up your package, nor the fees that may be charged upon arrival of your order.

LOST PACKAGES

Though rare, packages can be lost in transit from time to time. For international orders, please allow up to eight weeks for delivery. If your order has not arrived within eight weeks of the shipping date, please contact us directly.

PACKAGING

Orders will be placed in a gift box which is then placed inside a secure mailing box or packet. If you are sending a gift and would like to add a personal message, we would be happy to fulfill your request.
Refunds and Exchanges
EXCHANGES & RETURNS

We will gladly process an exchange or return for regular-priced items that were purchased without any customizations or add-ons. Please note that all garters, veils, jewelry, button-finish cuffs, complete waistline sashes/belts, tulle sashes/belts, items made with white ribbon, grey ribbon, black elastic, and custom items (those in which a customization or add-on has been chosen) are considered a final sale.

Provided that the item is eligible for return and has not been used or damaged, you may exchange or return it within 14 days of receiving your purchase. Only items returned in their original condition will be accepted. Once we have received the item and verified that the above conditions are met, we will promptly process the refund/exchange. PLEASE NOTE: Return shipping cost is at the expense of the customer.

Only packages that clearly state "CANADIAN GOODS RETURNING TO SENDER" and the stated value as $5 will be accepted. If the package is not clearly marked as a return, we will be charged duties on our own product, and so the package will be refused and sent back to the sender.

If you have any questions, please contact us at etsy [!at] davieandchiyo.com and we will happily review your request.

DEFECTIVE/DAMAGED ITEMS

If any of the items from your order are missing, broken, or damaged when your package arrives, please contact us with your name, transaction ID, and a description of the problem. We will do everything we can get the issue resolved in a timely manner to ensure that you are happy with your purchase!
Additional policies and FAQs
Davie & Chiyo™ graphics, patterns and designs are the exclusive property of Davie & Chiyo™. Copying our products or designs may constitute a misappropriation of our intellectual property. If our work is misappropriated for a commercial purpose, we will commence legal action immediately.