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DeLamour's Shop Announcement

ANNOUNCEMENTS:
Welcome to my shop!

All artwork is "instant download" in .pdf format. All files ordered will be available for immediate download from etsy.com once purchase is complete.

I am unable to take custom orders at this time.

DeLamour's Shop Policies

Welcome

Welcome to Studio de L'amour. We sell high quality PDF files including printable party decor and printable wall art for your home.

I don't do any custom printing and/or shipping, however, you are welcome to print my files out as many times as you wish.

Files are for personal use only.
-You are not allowed to resale these files as is.
-You are not allowed to use them for commercial or small business purposes.
-You are not allowed to take elements from them and use them in other digital files and/or artwork.
I retain all the copyrights to all items in my shop. Buying an item does NOT transfer the rights or copyrights to you.

-You are allowed to print the file as is and use it for its intended purpose.
-You are allowed to print out as many copies as you wish. You may not resale printed copies of my artwork/ party supplies, however, you may give them as gifts. You may not mass distribute them.

All orders will be sent within 24-36 hours of ordering, often sooner. I am closed on Sundays. Any orders made on Sunday will be sent to you on Monday.

Files will be sent to the e-mail account associated with your Etsy account. Please verify this e-mail before you check out to make sure it is correct and up-to-date.

Payment

I now accept all forms of payment. Payment is required at time of checkout. Items will not be sent until payment is received.

Shipping

All products are in PDF format. I do not ship any physical product.

Refunds and Exchanges

There are no refunds offered on any products because once they are sent to you, they cannot be returned. However, I can make alterations/ edits once I have sent you the product if it is not to your satisfaction.

Additional Policies and FAQs

Commonly asked Questions:

Can you make me a custom item?
At this time, I am not taking custom requests except on products that I already have posted.


Why is my product printing different colors than are shown on the screen?
Colors vary between different computer moniters and printers. If you are printing at home, We recommend printing out our color chart before deciding on a color for best results.
If you are having printer problems, unfortunately, I don't know how to fix your printer.
We recommend taking it to a printer for best results. (Kinkos, Office Max, Staples, Etc.)
Colors viewed on a phone will look different than on a computer because phones display color differently from computer. Please view all products on a computer for best results.


Can you change the colors or wording on a product for me?
Yes, this is stated in the description of each item in my shop. You get to choose the colors and personal message you want on your item. Most items in my shop are fully customizeable. Just leave your specifications in a checkout note.


Can you match my product up to "Brand Name Label #000?"
Unfortunately, most label companies only offer templates in word processing program formats (microsoft word, open office, etc.) that custom design work cannot be done in. I primarily use Photoshop and Illustrator, which most label templates are NOT compatible with. If you want to use sticker labels, rather than printing on regular or photo paper, I recommend printing on a full sheet of sticker paper. Advice/ options for this can be found here (copy and paste link into your web browser):
http://raspberriesandruffles.blogspot.com/2013/01/etsy-link-label-stickers.html


Last Updated February 8, 2013