Reviews
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D. on Jul 13, 2018
5 out of 5 starsThe photos of the jewelry in this shop does not do it justice. The quality of work and the customer service is outstanding. I would not hesitate to make a purchase again. Highly would recommend to anyone.
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Marli on Jul 3, 2018
5 out of 5 starsAbsolutely stunning. The ring box is exactly as pictured and even more. It has highly exceeded my expectations. I would very happily recommend DeLunaGems to anyone!
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Timothy on Jun 26, 2018
5 out of 5 starsIt was the perfect fit. She said yes and the ring pop enclosed was perfect for a pre proposal laugh. Thanks a lot!
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alanschreck on Mar 29, 2018
5 out of 5 starsLove this one of a kind Tai Fighter ring! Thank you so much for letting me be involved in the creating process.
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Amber on Mar 20, 2018
5 out of 5 starsI wish I could leave 10 stars! Not only is the ring gorgeous, DeLuna made sure it was here on time, and they even threw in a bracelet and worry stone. The customer service was so amazing, i would shop here again anytime!
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Amber on Mar 20, 2018
5 out of 5 starsI wish I could leave 10 stars! Not only is the ring gorgeous, DeLuna made sure it was here on time, and they even threw in a bracelet and worry stone. The customer service was so amazing, i would shop here again anytime!
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robicraig1 on Mar 10, 2018
5 out of 5 starsI adore the tanzanite/diamond/platinum ring that my husband & I purchased from De Luna Gems. Communication was excellent throughout the experience - and the ring arrived in the MOST incredible packaging! Clearly, De Luna Gems appreciates its customers and takes great pride in the fine jewelry that it sells. I highly recommend buying from De Luna Gems.
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Kendra on Feb 9, 2018
2 out of 5 starsThe ring is beautiful. However the stone fell out about 5 days after I got it. I messaged the seller who made me feel like I was rough with it, suggesting it was banged or caught on something. It clearly was not. She offered to refund me $50 for repairs locally or to send it back to her and she would repair for free. I did not feel comfortable with her repairing because I felt the stone should not have fallen out in a matter of days. My local jeweler felt the stone was a little to big for the setting. He showed me where the prongs and been filed down on the inside and that what was left likely was inadequate to hold the stone. It was repaired at a cost of a little over $100. I then contacted the seller asking for the additional money to be refunded. She declined and felt it was my cost because I had it repaired locally.
Andrea responded on Feb 10, 2018
I am very disappointed you made these false, misleading and disparaging statements about me and my shop. I was sorry to hear you damaged your ring 3 weeks after receiving it, per your Etsy convo. Your photo clearly showed a bent prong and not flawed workmanship. Despite this, I made every effort to assist you and offered to repair your damages at no cost. Instead, you chose a $50 refund for a minor local repair. Note that in order to set a gemstone, prongs are cut and shaped to fit the stone. This is not a flaw and I stand by my work. A month later, you demanded an additional $100 for a local repair bill ($150 total refund- more than you state you actually paid). This was for custom work to change/re-style the head – not a repair. Despite your issues, I do hope you enjoy this beautiful ring.
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Andrea on Feb 2, 2018
5 out of 5 starsThis ring is gorgeous. The seller sent it in a beautiful box with a gift. It is the best presentation I have received. Thank you so much. I love it. I recommend your shop to anyone looking.
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