DeNoirGrace

Petite Minimalist Jewelry in Gold and Rose Gold

Singapore, Singapore · 92 Sales

DeNoirGrace

Petite Minimalist Jewelry in Gold and Rose Gold

Singapore, Singapore 92 Sales On Etsy since 2012

0 out of 5 stars
(15)

Shop owner

Grace

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Reviews

No reviews in the last year
Amy Tavares

Amy Tavares on May 4, 2015

5 out of 5 stars

Love the necklace! Thank you!

Tinie Tan

Tinie Tan on Sep 24, 2014

3 out of 5 stars

The ring feels a little too chunky as compared to the photo. But good quality.

Donna Splaine

Donna Splaine on Jul 24, 2014

5 out of 5 stars

Thank you for a nice solid ring. Polished to a nice shine too!

View all 15 reviews

Shop policies

Last updated on February 1, 2017
Thank you for visiting DeNoirGrace, taking the time to read the shop policies.
Do make use of the sections to find the items that you love.

Convo me with any questions that you have!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
Payment is due at the time of purchase.

You can pay with a credit card through your paypal account. Please contact me if you need any assistance on payment.

Cancellation of sale on Etsy is allowed within 1 day (24 hours) should you decide to change your mind on the purchase. Please convo me on that.

However, once shipment is mailed out, I will not allow cancellation on purchase anymore. I hope for your understanding.
Shipping
▼ ADDRESS MATCHES PAYPAL ADDRESS
All purchases will be posted out within 1-2 days after payment has been cleared to your Paypal Address account. So please verify that your Etsy and Paypal account address matches.

▼ PACKAGING
All purchases will be packed in a complementary beautiful box (1 purchase per box) that will be ready for gift giving! No receipt will be given unless requested. Please kindly convo me for that.

▼ TRACKING OF ORDERS
All purchases will be delivered via Non-Registered Air Mail . There will be no tacking number given.

▼ INTERNATIONAL DELIVERY ETA (Estimated Time Arrival)
All items will be posted from Singapore. It can take anywhere from 6 to 9 days to arrive at your location. Please note that delivery time may vary for different country according to the local custom requirement.

▼ INTERNATIONAL PRIORITY/ EXPRESS SERVICE
If you require the item within 1-3 business days, I would advise that you to upgrade to Express service by Speedpost EMS. Extra postage cost can range from USD30 to USD60 depending on the weight of the purchases and location. Convo me for more information if you need the item urgently.

▼ INTERNATIONAL CUSTOM TAX
International buyers are responsible for any or all the custom charges, tax and additional postal fees. Please note that you CANNOT return the package if you refuse to pay for the additional postal or tax charges. So, kindly check your local custom charges requirement before making any purchases.
Refunds and Exchanges
I will do everything to ensure you are satisfied with your purchase.

▼ RETURNS & EXCHANGES
If you wish to do an exchange for other items or a refund, the buyer is responsible to ship back the exchange item(s) within 7 days of receipt. I can't do an exchange or refund after the 7th day of receipt of item. I apologize for that in advance.

All items must be returned back in original conditions (not worn and used). I will do the refunds and exchange within 7 days upon receiving items back in original condition. Please note that you will have to bear all the shipping costs (both return and re-sent back).

▼ SHIPPING LOST
I will not consider an item as lost only after the 4th week. Please contact me if you do not receive your item by then. I will gladly do a refund for you or an exchange for other items. Shipping charges will apply as usual.

If you would like to ensure your shipping, I would strongly recommend you to ship via EMS where insurance will be covered. The charges is from USD 30-60. Please convo me for more details.
Additional policies and FAQs
I strongly believe in delivering good quality goods to all customers. So I certainly value your satisfaction and feedback.

▼PLANNING TO BUY A GIFT FOR SOMEONE
If you are planning to give it away as a gift, convo me the details of the recipient when checkout. We can work this together to give your party a surprise! All purchases come in complementary beautiful well-designed gift boxes.