DearMargot

Shop policies

Last updated on February 20, 2018

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits

Returns and exchanges

I gladly accept returns and exchanges

Contact me within: 14 days of delivery

Ship items back within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized orders
Perishable products (like food or flowers)
Digital downloads
Intimate items (for health/hygiene reasons)

Questions about your order?

Please if you have any problems with your order.

Returns and exchange details

At Dear Margot, your satisfaction is our utmost priority. If for some reason you aren't completely satisfied with your purchase, return the item(s) within 14 days in its original packaging and unused condition. Email us to discuss if you would like to exchange, be refunded, or receive a store credit. Before sending the item, please emailSarah{at}Dearmargot{dot}com with the following information:

-Your name
-Contact info
-Reason for return

*Please note that shipping fees are non-refundable

If your jewelry is damaged in any way during shipping, emailSarah{at}Dearmargot{dot}com and I will create you a new piece after the damaged one is returned.

Payment

Dear Margot accepts all major credit cards as well as paypal.

Shipping

Most orders are processed and shipped within 4-5 days business days.