Decazi

we make Custom tungsten ring, Custom ring maker

Roosendaal, The Netherlands

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    Terms of service

Please before opening a case contact us with the problem so we can solve it, a case would only make it way longer to resolve because Etsy has to come in between and that process can take up to 2 weeks before we reach a solution.

Updates:
Unfortunately, we reached a point that can't keep all customers personally up to date. We receive a lot of orders each month and sending updates to every single customer would require an extra person in our business. In the Netherlands, it's not that simple to just hire a person when we need one. So we rely on the system of Etsy, Etsy predicts and estimated shipping dates. These are not always accurate. If an order is going to be overdue we will update you personally. Please forgive us if the update takes longer then normal. We do our best but with COVID it is a very hectic time for us. We are chasing after our materials on a daily base trying to figure out when we receive everything. For this reason, we can't always give a specific date.

Shipping dates:
We get a lot of messages about (estimated) shipping dates. You can find your dates when you go to your purchases, there you will find all the dates. If the (estimated) date is not expired please wait with sending us messages about when it will ship or asking for an update. If the (estimated) date is expired we are more then happy to assist you with your questions.
The estimated dates can shift back and forth a couple of days, that is not done by us but by Etsy. When we shift a date you will receive a personal message along with the shift. So if you see a shift in days without a personal message it's done by Etsy.

Return to sender ( package not delivered )
If a package is not accepted or it was not possible to deliver the package to the recipient, the package will be sent back to us. Resending the package will cost the recipient 30$ ( this is what is charged to Decazi to resend the package )

Workaround times:
Our workaround times depend on the queue we have at this moment ( 26-11-2020) its very busy in our shop and we have a waiting list of 2/3 weeks that's how popular our rings are at the moment. This can be longer due to covid-19 we try to keep every one person up to date, but please forgive us if we are late with an update we did not forget you :).

Shipping times:
We use DHL express on-demand and the times from the moment you receive the SMS or email is 1-3 days ( with covid 1-5 days ) working days. It depends on where you live the further away from the longer it will take, for example, the UK is pretty close to us ( the Netherlands) so that only takes 1 working day. The US is an average of 3 days when shipped on Monday. In order to get full control over the shipping we need your phone number and email the systems requires a minimum of a number. If a number is not provided we enter our own phone number, but the option to control shipping is lost, so make sure to leave you number in the personalization field or after purchase in a message to us, then we will add it as a note.

Quality:
Our rings are handmade from the Netherlands, Our rings are not Premade low quality as many rings on Etsy are ( that is against the TOS of ety's and can get a shop banned ). every single ring is made by hand on a lathe and that's also the reason you don't see our designs elsewhere. We designed them and are unique. A good reference is when you see "tungsten carbide" engraved on the inside of a ring,99% chance its not made by the seller but purchased in bulk.

Engraving:
Please don't use the personalization field for engraving options, this field is for shipping information needed in order to use DHL on demand. Use the link below to add engraving to your order.

https://www.etsy.com/listing/653651804/engraving?ref=shop_home_active_75&pro=1&frs=1

You can add a buyer's note to the engraving order/listing with what you would like to have engraved.

Returns:
We don't accept returns as every ring is made to order.

Exchanges:
We do accept exchanges. For an exchange we charge 20% + shipping.
Why? Well, we have to produce a completely new ring from start to finish, this takes time and materials.

Free shipping:
We offer free shipping but keep in mind that the price for shipping is included in the price, we ship with DHL express.

Import Duty:
The recipient is always responsible for taxes or import duties, most countries do not charge duties because we keep the value low at 20$ but some countries are smarter than others and do a short research and discover that the price is actually higher. If we would enter the full value the duties would be a lot higher. We cannot control this is anyway.

Hand sanitizers:
With the current COVID19 situation we can imagine that everybody uses hand sanitizers to desinfect their hands. We would advise to take your jewelry off before you use the hand sanitizer. This is because there are a lot of different brands and proportions of the alcohol percentage in it. Some of these ingredients can give a caustic effect.

Announcement

Last updated on Dec 30, 2020

Terms of service

Please before opening a case contact us with the problem so we can solve it, a case would only make it way longer to resolve because Etsy has to come in between and that process can take up to 2 weeks before we reach a solution.

Updates:
Unfortunately, we reached a point that can't keep all customers personally up to date. We receive a lot of orders each month and sending updates to every single customer would require an extra person in our business. In the Netherlands, it's not that simple to just hire a person when we need one. So we rely on the system of Etsy, Etsy predicts and estimated shipping dates. These are not always accurate. If an order is going to be overdue we will update you personally. Please forgive us if the update takes longer then normal. We do our best but with COVID it is a very hectic time for us. We are chasing after our materials on a daily base trying to figure out when we receive everything. For this reason, we can't always give a specific date.

Shipping dates:
We get a lot of messages about (estimated) shipping dates. You can find your dates when you go to your purchases, there you will find all the dates. If the (estimated) date is not expired please wait with sending us messages about when it will ship or asking for an update. If the (estimated) date is expired we are more then happy to assist you with your questions.
The estimated dates can shift back and forth a couple of days, that is not done by us but by Etsy. When we shift a date you will receive a personal message along with the shift. So if you see a shift in days without a personal message it's done by Etsy.

Return to sender ( package not delivered )
If a package is not accepted or it was not possible to deliver the package to the recipient, the package will be sent back to us. Resending the package will cost the recipient 30$ ( this is what is charged to Decazi to resend the package )

Workaround times:
Our workaround times depend on the queue we have at this moment ( 26-11-2020) its very busy in our shop and we have a waiting list of 2/3 weeks that's how popular our rings are at the moment. This can be longer due to covid-19 we try to keep every one person up to date, but please forgive us if we are late with an update we did not forget you :).

Shipping times:
We use DHL express on-demand and the times from the moment you receive the SMS or email is 1-3 days ( with covid 1-5 days ) working days. It depends on where you live the further away from the longer it will take, for example, the UK is pretty close to us ( the Netherlands) so that only takes 1 working day. The US is an average of 3 days when shipped on Monday. In order to get full control over the shipping we need your phone number and email the systems requires a minimum of a number. If a number is not provided we enter our own phone number, but the option to control shipping is lost, so make sure to leave you number in the personalization field or after purchase in a message to us, then we will add it as a note.

Quality:
Our rings are handmade from the Netherlands, Our rings are not Premade low quality as many rings on Etsy are ( that is against the TOS of ety's and can get a shop banned ). every single ring is made by hand on a lathe and that's also the reason you don't see our designs elsewhere. We designed them and are unique. A good reference is when you see "tungsten carbide" engraved on the inside of a ring,99% chance its not made by the seller but purchased in bulk.

Engraving:
Please don't use the personalization field for engraving options, this field is for shipping information needed in order to use DHL on demand. Use the link below to add engraving to your order.

https://www.etsy.com/listing/653651804/engraving?ref=shop_home_active_75&pro=1&frs=1

You can add a buyer's note to the engraving order/listing with what you would like to have engraved.

Returns:
We don't accept returns as every ring is made to order.

Exchanges:
We do accept exchanges. For an exchange we charge 20% + shipping.
Why? Well, we have to produce a completely new ring from start to finish, this takes time and materials.

Free shipping:
We offer free shipping but keep in mind that the price for shipping is included in the price, we ship with DHL express.

Import Duty:
The recipient is always responsible for taxes or import duties, most countries do not charge duties because we keep the value low at 20$ but some countries are smarter than others and do a short research and discover that the price is actually higher. If we would enter the full value the duties would be a lot higher. We cannot control this is anyway.

Hand sanitizers:
With the current COVID19 situation we can imagine that everybody uses hand sanitizers to desinfect their hands. We would advise to take your jewelry off before you use the hand sanitizer. This is because there are a lot of different brands and proportions of the alcohol percentage in it. Some of these ingredients can give a caustic effect.

Items

 

All Items

Decazi

Contact shop owner

Decazi

Reviews

Average item review
5 out of 5 stars
(1435)
See reviews that mention:
quality 221 shipping 249 customer service 248

About Decazi

Sales 7,350
On Etsy since 2017

How Decazi was born

It all started with a proposal.

I was searching for the perfect ring for my also creative fiance, but it was way harder than I thought.
Because she is also a very creative person i didn't want a gold/silver/diamond ring.
So i contacted a shop that created a handmade wooden ring with very nice scenery in it, but unfortunately, they didn't do custom orders so that idea fell in the rain.
After a couple days i was thinking if they don't want to make one i will do it myself.
It was a long road of gathering all the things i need to create a perfect ring for my fiance.
After a long week, i managed to create a wooden ring with resin with inside 3 leaves of a plant that stood for engagement.
Now it was time to search for the right moment and the right place, we had a spot where we would go to when we wanted to escape the busy life. we were laying on a blanket watching the water and the sun that was going down.
At the moment i pulled a little wooden case out of my pocket and gave it to her without saying anything. She opens the box and was like ok thank you, she didn't understand until i said "i know i said that i never wanted to marry but you're special" and she started to cry very sweet (getting goosebumps while writing this ) and then she hugged me hard and started to bloom. this moment is one of the moments i will never forget.

At this moment Decazi was born with this proposal first with custom wooden engagement rings and now custom unique designs made of tungsten and much more.

Decazi stands for the first letters of my 3 kids.

Shop members

  • Rick Nadal

    Owner, Maker, Designer

    Im a very big dude with a tiny hart :D. i have weird hobby's such as strong man competitions and powertrainingen. Having a compasion for creating things with my hands. My 2 others passions are photography & cooking. my work @rick.nadal on Insta

  • talitha

    Assistant, Customer Service, Shipper

Production partners

  • raw-blanks/Metal Rods/raw-materials

    Hong Kong

    Due to the high demand, we have spend our tungsten ring blank production to a trusted high-grade manufacturer. All the blanks are of the highest grade jeweller tungsten. They send us the raw blank and we finish the ring with the inlays and end process. 20% them 80% of us. This way we can deliver.

Shop policies

More information

Last updated on Dec 30, 2020
Frequently asked questions
Custom and personalized orders

Yes, we can make personalized tungsten rings for wedding engagement or just as friendship

Sizing details

Make sure that you size your finger correct, tungsten rings can't be resized due to its hardness.

What is the delivery time

DHL express on Demand delivery

We proudly pronounce that we are partnered with DHL express. What does this mean for you ??
Instead of a 12-20 days shipping time, the time we need now is just 1-3 days from the moment the item is picked up. WORLDWIDE. (Only on business days)

Read our announcement to see all details.

Wholesale availability

That is possible please contact us for the options.

Engraving

For engraving, we have a special listing available. Please do not use the "personalization field"!
We need that field for personal information in order to ship with DHL Express.

This listing has to be bought:
https://www.etsy.com/listing/653651804/engraving?ref=shop_home_feat_2&pro=1&frs=1

When an order has been engraved the ring is personalized and can't be exchanged. Make sure you order/know the right size.

Men or woman?

Our rings can be worn by men and women. The size and width can be adjusted as you wish, for the male a thicker ring and for the ladies a thinner ring. We can make the width 3mm-12mm depending on the design. So not only men's rings ;)

Exchanges

We do accept exchanges.

If you ordered the wrong size we charge a small fee of 20% of the price you paid for the ring + the shipping costs. (€25 USA)
This is because tungsten cannot be resized. If the wrong size is sent and it's our fault (can simply be proven by images and a Mandrell ) a new ring will be sent free of charge.


If you need help with sizing you can try this link. It has multiple ways of measuring.

https://www.dropbox.com/s/i6k0wcj0sx8icrc/Ring-Size-Chart1.pdf?dl=0

Delayed rings

If a ring is delayed we will keep you informed as best as possible. Delays can happen due to customs and is beyond our power so please be patients if this happens you will get what you have payed for that's a promise.

Free shipping remote locations

We offer free shipping on all our products except for remote locations. These areas are harder to reach for our courier and they charge us 2/3 times as much for shipping then normal a small part of those extra costs is charged and the rest payed by us. You can choose for complete free shipping but it will be slow shipping 10-15 days.

Printing errors reserved

To increase workflow we copy listings and alter them. There is always a chance that we have made a typo or forgot to swap the used materials. Please if you are not sure what material it is send us a message. We don't have black tungsten so all black rings are standardly ceramic and all silver's rings are tungsten.