Deckorate is taking a short break
Reviews
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Melanie on Aug 13, 2021
5 out of 5 starsThis necklace is beautiful and exactly as described. It arrived quickly and beautifully wrapped. I would have liked a safety clasp style more than a little knot, but I just assumed it would have that and I should have looked more closely at the listing and it's certainly not a deal breaker and no fault of the seller! :) The length is just perfect anyway. xx
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mildred10 on Nov 26, 2020
5 out of 5 starsLovely earrings :) They arrived very quickly and communication was great. Thank you!
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Caillen on Jun 3, 2020
5 out of 5 starsMy mum loved her earrings and they were delivered on time for Mother’s Day! Thank you so much!
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drmariesd54 on May 23, 2020
4 out of 5 starsThese earrings are adorable! Thanks for the extra backs. The shipping was disappointing; it took 7 weeks to arrive and the package was mangled - folded in half and the label nearly torn off. Earrings were wrapped only in tissue paper. They arrived unharmed, but I would suggest a stronger and more professional looking shipping container.
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Sharon on May 12, 2020
5 out of 5 starsVery happy with my second order. Seller made my custom dreams a reality. Excellent items that can stand on their own, but also fun to mix and match.
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shelleyd81 on Mar 7, 2020
5 out of 5 starsExcellent communication and customer service! My necklace is great, I really like it :)
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Sharon on Feb 20, 2020
5 out of 5 starsSo happy I discovered this shop. Very fun necklace and earrings. Seller was very accommodating.
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Welcome to Deckorate. I’m Madhuleena and I make wearable art. I design unique contemporary jewelry - necklaces, earrings and bracelets
Shop members
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Madhuleena
Owner, Designer, Maker
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
When do you post? How do you package orders?
Orders post daily Monday to Friday in satchels or boxes depending on the size and weight of the item(s). A notification will be emailed to you through Etsy once your order is posted.
AUSTRALIA
• I normally use priority letter or parcel post depending on the size, weight, and material of the item(s).
• Tracking is available for all domestic orders.
• Signature on delivery is available, please contact me for costs.
INTERNATIONAL
• I normally use parcel posts (4-6 weeks)
• Tracking is available for all orders
• Express post is available, please contact me
International customers, please be aware that it may take 8-10 weeks for items arrival depending on the distance and how busy the courier service is at the time.
I need to change my order or address, what should I do?
• Message as soon as possible through the Etsy messaging system.
• Once your order is posted I am unable to make changes or combine postage.
I need items urgently. Do you offer shipping upgrades?
Please contact me for costs and details of shipping upgrades and express delivery.
Do you offer returns?
• Under Australian consumer law, I am not obliged to accept a return if the purchaser has merely "changed their mind".
• I am not responsible for any damage that occurs after I have dispatched the order.
• In the rare occasion that you receive an item with a defect please convo me ASAP and request a return within 7 days of receive date. The buyer is responsible for return shipping costs.
Care instructions
Refrain from exposing jewellery items to water, perfumes, chemicals and skin lotions as it can damage the jewellery items. Please note, handmade products may show slight imperfections and unevenness, but they do not in any way interfere with the functionality of the piece or its physical appearance. I list only the items I would myself wear. :)
What if it takes a long time for the order to be delivered?
• Delays may occur because of weather events, holidays, customs delays and other circumstances beyond my control.
If this occurs please keep in touch, I will look into it.
• Whilst rare, in the event of a lost parcel contact me and I will follow up with the postal service. I photograph all orders as a proof of posting.
Anything else?
Deckorate / Madhuleena Roy Chowdhury is exempt from all liability through misuse of any items purchased. By shopping at Deckorate, you are agreeing with these terms. All designs and photographs remain the property of Deckorate / Madhuleena Roy Chowdhury and cannot be used without prior permission.
If you are new to Etsy, you may want to read this buyer's guide here
http://www.etsy.com/help_guide_checkout.php
Seller details
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