StoneCreekWallDecals

Modern Wall Decals & Printed Vinyl Lettering

Saint George, Utah On Etsy since 2012

25,739 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

StoneCreekWallDecals

Modern Wall Decals & Printed Vinyl Lettering

Saint George, Utah | 25,739 Sales

Announcement    ***During this time when our country is plagued with the COVID-19, we are open for business. Fortunately our in-home studio allows for us to continue business as usual. We want you to know that we are taking the quarantine seriously. We have a shop full of supplies, and are working together as a family to make sure we continue with our 1-2 day turnaround time-frame for fulfilling orders. During this time of crisis for our country, THANK YOU for supporting our small business.

Shipping times with the post office are being delayed, so please be patient while they are given a chance to deliver your package. Because of delays, we cannot guarantee delivery by a certain date. If you are needing your order ASAP, we strongly advise to select Priority Shipping upgrade at checkout. Again, shipping dates from the post office are estimates. Please be patient while they are taking a few extra days for all deliveries.

For International Orders, all packages are now being shipped by way of water instead of air, so shipping times are taking on average 30-40 days for delivery. We do apologize as shipping delays are out of our control, and are grateful for your patience and understanding.***

Welcome to Stone Creek Wall Decals! We are proud to offer The Best Decals for DIY Home Decor. We offer one of a kind designs, fast shipping and friendly customer service. Our vinyl decals are top quality and intended for home decor, making the decals easily removable when you are ready for a change.


------------------------
ABOUT OUR DECALS
------------------------
We have over 45 beautiful colors to choose from. Our wall decals are made in the USA with the highest quality, matte-finish vinyl, manufactured specifically for home decor. Your decal will look hand painted once applied.

Our decals will adhere to *most* any smooth surface including walls, windows, mirrors, floors, cabinets, laptops, and more! The decals will adhere to *most* slightly textured walls. Our wall decals can be easily removed without damage to your surface or paint and will not leave any adhesive residue. While the decals are removable, they are not re-usable.

We do NOT advise using vinyl on the following:
-Medium to heavily textured walls
-High gloss paint/Glaze
-Some of the Low/No-VOC paints
-Paneling or brick
-Some paint/primers in one


------------------------
SHIPPING
------------------------
Please make sure your shipping address is current and up to date before placing your order. We are not responsible for packages returned due to incorrect shipping addresses that come through with your order. Once your decal has been returned to us because of an incorrect address, we will create a custom listing for you to purchase which will cover the cost to re-ship the order. We are not responsible for this fee and will not re-ship the order without this fee being paid.

We offer FREE First Class Shipping in the USA for most of our products, with the option to upgrade to Priority Shipping (2-3 days) at checkout! We also offer first class shipping to Canada, Ireland, the UK and Australia.

CUSTOMS FEES: We are obligated to mark all items as merchandise. International shipments may be charged import fees/handling fees. The shipping charge paid to Stone Creek Wall Decals ONLY covers my actual cost to ship the package to your country. CUSTOMERS are responsible for ALL additional import,customs and handing fees assessed by their country and are advised to research the costs prior to shipment/Purchase.


------------------------
DAMAGED PACKAGES, ETC.
------------------------
Please inspect your order as soon as it arrives. Check for spelling, dates, and to ensure no damage was made by the postal service while in transit. If you proceed and apply the decal, it is too late to make damage claims with the postal service, so it is important that you report any possible damage BEFORE using the decal. (Please send close up photos of item AND packaging in cases of damage by the USPS). We cannot make a claim without them.

If we make a mistake on your order (spelling, color, etc) contact us (with photo) and we will correct the mistake right away. We cannot be responsible when you provide incorrect info (spelling, monogram order), incorrect shipping address or mishandle/make errors when applying your decal.


------------------------
YOUTUBE VIDEOS
------------------------
Need help with application, removing and other decal questions?
Please view some videos on our YouTube Channel.
https://www.youtube.com/channel/UCneCHTph_6r05jKCBeyyKJQ


------------------------
READ THIS ABOUT YOUR PAINT
------------------------
We use Oracal 631, which is the highest quality indoor removable vinyl on the market. However, this vinyl is not always compatible with some of the low/no voc and paint/primers in one. The same ingredient in these paints that repels dirt, dust, fingerprints, and stains can also repel/resist the vinyl graphics. If you want to be certain vinyl decals will adhere to your walls/surface, please request a free test decal BEFORE ordering. Please convo us with name and mailing address to request.

With that said, there is GREAT news! As paint manufacturers have changed the chemistry of their paints to lower levels of Volatile Organic Compounds (VOC), the ability to adhere decals to newer paints has changed dramatically. But don’t despair. The manufacture of Oracal vinyl (which is what we offer in our shop), have analyzed this problem and developed a solution that is remarkably simple, inexpensive and highly effective. The key is in how the surface is prepared, and then taking just a few more minutes to test the adhesion of the decal you plan to use. Here’s their best practice for ensuring that you can easily and successfully adhere almost any wall decal to nearly any painted wall.

Steps to prepare surface:
1. Prepare a cleaning solution with 70% Isopropyl Alcohol and 30% water (essentially rubbing alcohol) in a spray bottle.
2. Soak a clean, lint-free cloth with the cleaning solution until it is dripping wet.
3. Clean the area you with to apply the decal thoroughly.
4. Thoroughly soak another clean, lint-free cloth with the cleaning solution and wash the wall again. Researchers have found that cleaning the wall TWICE can significantly boost adhesion for nearly any wall decal applied to a painted surface.
5. Touch the wall immediately. It will feel cooler to the touch than an unwashed area, due to the alcohol in the cleaning solution. When it no longer feels cool, it is dry and you can proceed with the decal adhesion test, or, if you are ready, with the decal installation


------------------------
ADDITIONAL INFO
------------------------
You can find our complete collection of decals in our shop here...
OUR SHOP: https://www.etsy.com/shop/StoneCreekWallDecals
POLICIES AND FAQS: https://www.etsy.com/shop/StoneCreekWallDecals/policy

Questions? Feel free to send us a message.

• • • Thank you for choosing Stone Creek Wall Decals • • •

© All images and designs are copyrighted or licensed by Stone Creek Wall Decals

Announcement

Last updated on Jul 21, 2020

***During this time when our country is plagued with the COVID-19, we are open for business. Fortunately our in-home studio allows for us to continue business as usual. We want you to know that we are taking the quarantine seriously. We have a shop full of supplies, and are working together as a family to make sure we continue with our 1-2 day turnaround time-frame for fulfilling orders. During this time of crisis for our country, THANK YOU for supporting our small business.

Shipping times with the post office are being delayed, so please be patient while they are given a chance to deliver your package. Because of delays, we cannot guarantee delivery by a certain date. If you are needing your order ASAP, we strongly advise to select Priority Shipping upgrade at checkout. Again, shipping dates from the post office are estimates. Please be patient while they are taking a few extra days for all deliveries.

For International Orders, all packages are now being shipped by way of water instead of air, so shipping times are taking on average 30-40 days for delivery. We do apologize as shipping delays are out of our control, and are grateful for your patience and understanding.***

Welcome to Stone Creek Wall Decals! We are proud to offer The Best Decals for DIY Home Decor. We offer one of a kind designs, fast shipping and friendly customer service. Our vinyl decals are top quality and intended for home decor, making the decals easily removable when you are ready for a change.


------------------------
ABOUT OUR DECALS
------------------------
We have over 45 beautiful colors to choose from. Our wall decals are made in the USA with the highest quality, matte-finish vinyl, manufactured specifically for home decor. Your decal will look hand painted once applied.

Our decals will adhere to *most* any smooth surface including walls, windows, mirrors, floors, cabinets, laptops, and more! The decals will adhere to *most* slightly textured walls. Our wall decals can be easily removed without damage to your surface or paint and will not leave any adhesive residue. While the decals are removable, they are not re-usable.

We do NOT advise using vinyl on the following:
-Medium to heavily textured walls
-High gloss paint/Glaze
-Some of the Low/No-VOC paints
-Paneling or brick
-Some paint/primers in one


------------------------
SHIPPING
------------------------
Please make sure your shipping address is current and up to date before placing your order. We are not responsible for packages returned due to incorrect shipping addresses that come through with your order. Once your decal has been returned to us because of an incorrect address, we will create a custom listing for you to purchase which will cover the cost to re-ship the order. We are not responsible for this fee and will not re-ship the order without this fee being paid.

We offer FREE First Class Shipping in the USA for most of our products, with the option to upgrade to Priority Shipping (2-3 days) at checkout! We also offer first class shipping to Canada, Ireland, the UK and Australia.

CUSTOMS FEES: We are obligated to mark all items as merchandise. International shipments may be charged import fees/handling fees. The shipping charge paid to Stone Creek Wall Decals ONLY covers my actual cost to ship the package to your country. CUSTOMERS are responsible for ALL additional import,customs and handing fees assessed by their country and are advised to research the costs prior to shipment/Purchase.


------------------------
DAMAGED PACKAGES, ETC.
------------------------
Please inspect your order as soon as it arrives. Check for spelling, dates, and to ensure no damage was made by the postal service while in transit. If you proceed and apply the decal, it is too late to make damage claims with the postal service, so it is important that you report any possible damage BEFORE using the decal. (Please send close up photos of item AND packaging in cases of damage by the USPS). We cannot make a claim without them.

If we make a mistake on your order (spelling, color, etc) contact us (with photo) and we will correct the mistake right away. We cannot be responsible when you provide incorrect info (spelling, monogram order), incorrect shipping address or mishandle/make errors when applying your decal.


------------------------
YOUTUBE VIDEOS
------------------------
Need help with application, removing and other decal questions?
Please view some videos on our YouTube Channel.
https://www.youtube.com/channel/UCneCHTph_6r05jKCBeyyKJQ


------------------------
READ THIS ABOUT YOUR PAINT
------------------------
We use Oracal 631, which is the highest quality indoor removable vinyl on the market. However, this vinyl is not always compatible with some of the low/no voc and paint/primers in one. The same ingredient in these paints that repels dirt, dust, fingerprints, and stains can also repel/resist the vinyl graphics. If you want to be certain vinyl decals will adhere to your walls/surface, please request a free test decal BEFORE ordering. Please convo us with name and mailing address to request.

With that said, there is GREAT news! As paint manufacturers have changed the chemistry of their paints to lower levels of Volatile Organic Compounds (VOC), the ability to adhere decals to newer paints has changed dramatically. But don’t despair. The manufacture of Oracal vinyl (which is what we offer in our shop), have analyzed this problem and developed a solution that is remarkably simple, inexpensive and highly effective. The key is in how the surface is prepared, and then taking just a few more minutes to test the adhesion of the decal you plan to use. Here’s their best practice for ensuring that you can easily and successfully adhere almost any wall decal to nearly any painted wall.

Steps to prepare surface:
1. Prepare a cleaning solution with 70% Isopropyl Alcohol and 30% water (essentially rubbing alcohol) in a spray bottle.
2. Soak a clean, lint-free cloth with the cleaning solution until it is dripping wet.
3. Clean the area you with to apply the decal thoroughly.
4. Thoroughly soak another clean, lint-free cloth with the cleaning solution and wash the wall again. Researchers have found that cleaning the wall TWICE can significantly boost adhesion for nearly any wall decal applied to a painted surface.
5. Touch the wall immediately. It will feel cooler to the touch than an unwashed area, due to the alcohol in the cleaning solution. When it no longer feels cool, it is dry and you can proceed with the decal adhesion test, or, if you are ready, with the decal installation


------------------------
ADDITIONAL INFO
------------------------
You can find our complete collection of decals in our shop here...
OUR SHOP: https://www.etsy.com/shop/StoneCreekWallDecals
POLICIES AND FAQS: https://www.etsy.com/shop/StoneCreekWallDecals/policy

Questions? Feel free to send us a message.

• • • Thank you for choosing Stone Creek Wall Decals • • •

© All images and designs are copyrighted or licensed by Stone Creek Wall Decals

Items

25739 Sales
 

All Items

Miranda Haymore

Contact shop owner

Miranda Haymore

Reviews

Average item review
5 out of 5 stars
(3485)
See reviews that mention:
quality 280 shipping 621 customer service 345

Updates

Newest addition to our shop! Might be my most favorite yet! heart_eyes Love that this would be the perfect home decor addition for anyone, no matter the age. Possibilities are endless. two_hearts
LOVE working with party planners and being able to see our decals used for such special events! Isn’t this set-up amazing?! heart_eyes
One of the things I LOVE most about creating wall decals, is seeing all of the amazing things YOU do with them! This is a recent photo from a customer, who used 2 different sets from our shop to achieve this look. Doesn’t it look amazing?! heart_eyes
View all 21 updates

About StoneCreekWallDecals

Sales 25,739
On Etsy since 2012

Over 22,000 satisfied customers! High quality wall decals!

We're a family owned shop here in the USA. We started our business as a way to earn extra money to cover infertility treatments. Over the past 14 years, it's not only helped us build our family, but has become something we LOVE. We feel so blessed for such amazing customers and are ever grateful for continued support from YOU.

All decals are cut to order in my in-home work studio (pet & smoke free). Every aspect of your order, starting from the design itself, to the packaging and mailing, is handled by me or my family. You can shop with the confidence that you are supporting a truly handmade business!

Shop members

  • Miranda Haymore

    Owner

    I'm Miranda, a stay at home mom to two awesome kids and wife to an amazing husband. I love movies, sports, outdoors and my family! Thank you for stopping by! We look forward to working with you!

Shop policies

Last updated on July 2, 2020
Welcome to Stone Creek Wall Decals on Etsy! We're excited you stopped by. Feel free to browse our shop for your favorite vinyl wall decals. If you aren't able to find exactly what you're looking for, let us know and we'll be happy to create a custom design just for you.
Don't forget to follow us on Facebook for specials, giveaways, and coupon codes @ https://www.facebook.com/StoneCreekWallDecals

We look forward to working with you.
Sincerely,
The Stone Creek Wall Decals Team

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
At Stone Creek Wall Decals, we are committed to our customers and hope you love your decals as much as we do! Due to the customized and made to order nature of our products, we are not able to accept returns or exchanges. (Initials, names, sizes, colors, and fonts selected are all customizations that make your order especially for you!) We hold no stock. All orders are custom cut after order is placed. We cannot accept cancellation requests once production of an order has started. Please make sure you review the sizes before you place your order.

*If when the product arrives and it is defective in any way or you were sent the wrong item, size, or color, we will replace it with the same design and color choices free of charge.
Payment
We accept payment through PayPal or Direct checkout. We will start processing your order as soon as payment has cleared and details of orders are finalized.

Please write details of orders in the message to seller box at checkout. If no colors are indicated the default colors of the main image you purchased will be mailed.
Shipping
We try to ship all of our orders within 48 hours. If for some reason the order will take longer than the normal 48 hours from payment, we will contact you to inform you of the delay.
Processing time does not include ship time. If you need your order by a specific date please contact me PRIOR to placing your order to make sure that I am able to meet the deadline.

SHIPPED WITHIN THE UNITED STATES: Most Orders are shipped First Class via USPS unless you have selected the Priority Shipping Upgrade at checkout. Please allow 3-5 business days for delivery via USPS First Class Mail and 2-3 business days deliver via USPS Priority Mail.

INTERNATIONAL ORDERS: Orders will be shipped First Class Mail International and will take approx 2 weeks to arrive. Prices vary depending on weight and size. Items will not be reshipped until 30 days AFTER item was originally shipped. We are not responsible for delays when postal companies are on strike.
***For International Orders, during Covid-19 pandemic, all packages are now being shipped by way of water instead of air, so shipping times are taking on average 30-40 days for delivery. We do apologize as shipping delays are out of our control, and are grateful for your patience and understanding.***

CUSTOMS FEES: We are obligated to mark all items as merchandise. International shipments may be charged import fees/handling fees. The shipping charge paid to Stone Creek Wall Decals ONLY covers my actual cost to ship the package to your country. CUSTOMERS are responsible for ALL additional import,customs and handing fees assessed by their country and are advised to research the costs prior to shipment/Purchase.

**Guaranteed dates are for shipping date only, NOT guarantee of delivery. Once item is accepted into USPS system Stone Creek Wall Decals is NO LONGER liable for date of delivery.
Additional policies and FAQs
Stone Creek Wall Decals is not responsible for labor, installation, incidental or consequential damages of any kind. Customer assumes all risk and liability associated with the use of our products.

PLEASE BE ADVISED: Vinyl Lettering can be applied to most non-porous smooth or semi-smooth surfaces. It works best on semi-gloss, gloss enamel, and flat enamel painted walls that have been allowed to cure/gas out/dry for at least 3 weeks. If possible, avoid matte finish latex paints and paints that contain anti-graffiti agents or stain blockers. If you use these paints, please refer to the following information...

As paint manufacturers have changed the chemistry of their paints to lower levels of Volatile Organic Compounds (VOC), the ability to adhere decals to newer paints has changed dramatically. But don’t despair. The manufacture of Oracal vinyl (which is what we offer in our shop), have analyzed this problem and developed a solution that is remarkably simple, inexpensive and highly effective. The key is in how the surface is prepared, and then taking just a few more minutes to test the adhesion of the decal you plan to use. Here’s their best practice for ensuring that you can easily and successfully adhere almost any wall decal to nearly any painted wall.

Steps to prepare surface:
1. Prepare a cleaning solution with 70% Isopropyl Alcohol and 30% water (essentially rubbing alcohol) in a spray bottle.
2. Soak a clean, lint-free cloth with the cleaning solution until it is dripping wet.
3. Clean the area you with to apply the decal thoroughly.
4. Thoroughly soak another clean, lint-free cloth with the cleaning solution and wash the wall again. Researchers have found that cleaning the wall TWICE can significantly boost adhesion for nearly any wall decal applied to a painted surface.
5. Touch the wall immediately. It will feel cooler to the touch than an unwashed area, due to the alcohol in the cleaning solution. When it no longer feels cool, it is dry and you can proceed with the decal adhesion test, or, if you are ready, with the decal installation

*We offer free test decals upon request & test decals are also sent with each order. Message us directly to request your free sample.
Privacy
PRIVACY POLICY Complies with the European General Data Protection Regulation (GDPR)

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

1. INFORMATION I COLLECT

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address and the details of the product that you’re ordering.

2. WHY I NEED YOUR INFORMATION & HOW I USE IT

I rely on a number of legal bases to collect, use, and share your information, including:
- as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
- when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law;
- as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

3. INFORMATION SHARING & DISCLOSURE

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
- Etsy. I share information with Etsy as necessary to provide you with my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
- Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
- Compliance with laws. I may collect, use, retain, and share your information if I have a good belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
- Data Retention. I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for up to7 years (as required by UK tax law).
- Transfers of Personal Information Outside the EU. I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

4. YOUR RIGHTS

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
- Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
- Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Apart from exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
- Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
- Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

5. HOW TO CONTACT ME

For purposes of EU data protection law, I, Miranda Haymore, am the data controller of your personal information. If you have any questions or concerns, you may email me at: miranda [!at] stonecreekwalldecals.com

More information

Last updated on Jan 29, 2020
Frequently asked questions
Are wall decals removable? Are they reusable?

Yes, indoor vinyl is removable. We use the highest quality indoor vinyl on the market, and it removes easily by simply peeling it back off very SLOWLY. The heat of a hair dryer on low just beforehand will soften the vinyl for easier removal.

No, die-cut vinyl decals are not reusable. They cannot be reused, or moved/re-positioned. They are a one time use only.

Where do I leave my name or monogram? What order do I list my monogram in?

All personalization info is to be left in the "Notes to Stone Creek Wall Decals" box that comes up at checkout. This is where you list desired initials, names and monograms.

****MONOGRAM BUYERS*********

Please be sure to leave your monogram in the EXACT order you want it to read from left to right. If you want yours to read HGF, then you need to type in HGF at checkout!

Traditional monogram order is first, last, middle. The last name initial is represented in the center. For example, Sally Jane Reed's monogram would read: SRJ

However, not everyone adheres to this typical order/arrangement, so it is imperative that you list yours in the EXACT order you want it to read from left to right.

Do you send proofs?

We only send proofs upon request. Proofing is very time consuming and in order to keep our super fast turnaround time and get you your order asap, we don't offer proofs as a standard practice. However, we will send one if you request one. Be aware that if you prefer a proof, production of your order will not be able to start until proofs are approved. Please be sure that you are signed up to receive convos and notifications through the convo system here on etsy to keep this seamless and so as not to halt production/processing of orders.

I'm not sure if vinyl will stick to my wall/surface. Do you offer sample decals?

Yes, we do offer sample decals to test with prior to making a purchase. We also offer color samples. These are free of charge, and all you need to do is send us a convo to request. Please include your name, mailing address, and the colors you are interested in seeing.

We offer these test decals and color samples free of charge to our buyers because we want you to be thrilled with your decal purchase. Since we offer these at no charge/risk to buyers, we cannot be responsible for decals not adhering, or colors not matching your decor after placing an order. If you want to be certain on adhesion and colors, we highly suggest requesting samples before placing an order.

My order shipped several days ago and it's not here yet. Can you tell me where it is?

All orders are are mailed via the USPS. You will receive an email notification once your package has shipped, and it will contain your tracking number. You can check the status of your order at any time with this number.

Unfortunately, tracking is not always accurate and there can be delays in scanning/tracking. We've seen domestic orders take 2 full weeks to deliver, though this is rare, thankfully. For this reason, we will not send replacements or consider a package "lost" until ten full business days have passed since shipping. Business days are Mon-Fri, and do not include weekends or holidays.

Please Note-We are not able to issue refunds or replacements for packages that are scanned as "Delivered" via your tracking number.

What is included with my purchase?

Unless specifically stated in the listing, all orders come with the following:
- Vinyl decal
- Step-by-step, easy to follow instructions on how to apply your decal
- Test decal
*all other decor displayed in sample photos are NOT included with purchase. This includes flowers, frames, whiteboards, etc... We ONLY offer the decals.

Will your decals stick to my type of walls?

Our vinyl decals will adhere to almost any smooth surface including walls, windows, glass, mirrors, finished woods, laptops, plastics, tiles, and more! The decals will adhere to slightly textured walls.

** Important note: Interior grade vinyl decals have been found to have lower adhesion levels with some types of VOC free paints and/or paints containing stain blockers and even primer/paint all in one. If you are worried you have this type of paint, we advise you to refer to our instruction sheet which will come with your order, and will give you detailed instructions on how to prepare the area for a smoother application process.

Can I return or exchange my order?

Due to the customized and made to order nature of our products, we are not able to accept returns or exchanges. (Initials, names, sizes, colors, and fonts selected are all customizations that make your order especially for you!) We hold no stock. All orders are custom cut after order is placed. We cannot accept cancellation requests once production of an order has started.

What type of decals do you offer? What brand of vinyl do you use?

Our decals are die-cut, meaning the designs/letters are cut out of solid color rolls of vinyl. They contain NO background or clear outline around them. They are applied with a sheet of transfer tape that is later removed. Die-cut decals are very different than printed decals where inks are used on a clear background.

We use Oracal brand vinyl for our decals. We also use the Oratape transfer tape that is specifically designed to work with Oracal brand vinyl. These are the highest quality materials in the industry.