DerbyCityDesign

Creative, Distictive, and Custom Jewelry *with Heart!

Louisville, Kentucky | 49 Sales

DerbyCityDesign

Creative, Distictive, and Custom Jewelry *with Heart!

Louisville, Kentucky 49 Sales On Etsy since 2010

0 out of 5 stars (22)

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Arien Clevenger

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Arien Clevenger

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quality 2 shipping 4 customer service 4
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Shop policies

Last updated on February 12, 2011
Derby City Design may be regional in name but our heart is international! Everything we do is intended in the spirit of giving and not only in the gift of our origional jewelry designs. Our aim is to create special collections inspired, and in response to, the needs of our world that financially contribute directly to those causes. Wearing or gifting pieces from Derby City Design reflects the heart of the wearer, giver, and our connectedness to one another. Give with love and see your joy multiply.

Accepted payment methods

  • Money Order
Returns and exchanges
I love these pieces and so should you. If you are unhappy with your purchase for any reason, you may return it for a refund or exchange. If there is an issue re-sizing, please contact me and we will make arrangements. All returns must be postmarked within 5 days of receipt. Returned item must be in the original condition and in original packaging. If these guidelines are followed, a prompt refund of the purchase price will be issued. Purchase price does not include shipping charges paid.
Payment
Paypal is accepted & preferred. Through paypal you can submit payments with credit cards or checking accounts. All paypal purchases are shipped immediately.

Money orders or cashiers checks are also accepted. Please mail payment within 3 days of purchase. These purchases will be mailed after 5 banking days.

Custom orders neccisitate a deposit due in advance.
NEW TO ETSY? Here is a helpful guide for the checkout and payment process: http://www.etsy.com/help_guide_checkout.php
Shipping
I know once you find something you like you want it now! :) That is why I ship items submitted before 2:00p.m. EST on the same day. Anything after is sent the next business day.

DOMESTIC SHIPPING

All domestic packages are shipped via USPS First Class Mail and should arrive within 2-4 days of shipment.

INTERNATIONAL SHIPPING

All international orders should arrive within 6-14 days of shipment.

All jewelry pieces are packaged with care in a gift box or drawstring pouch.

Shipping insurance is avaliable upon buyer's request and at an additional expense.

I also love to gift wrap and will happily fulfill your request. If you would like your item gift wrapped, please let me know in the "Message to Seller". I can also ship the item directly to the gift recipient at your request.
Additional policies and FAQs
If for any reason you have an issue or problem with your purchase, please contact me before leaving neutral or negative feedback. I will make every effort to ensure that you are fully satisfied and that your transaction is stress-free. Thank you.