DereDereDecoden

kawaii handmade custom decoden phone cases

Seattle, Washington

Announcement    ♡Thank you so much for visiting our shop!♡

♡ ••┈┈┈┈┈┈┈┈•• ♡

❥To order a custom decoden case, please message me or visit my website: derederedecoden.com

♡ ••┈┈┈┈┈┈┈┈•• ♡

Follow us on social media for a behind the scenes look (˶' ᵕ ' 🫶)
Instagram ❥ derederedecoden

Announcement

Last updated on Jul 17, 2023

♡Thank you so much for visiting our shop!♡

♡ ••┈┈┈┈┈┈┈┈•• ♡

❥To order a custom decoden case, please message me or visit my website: derederedecoden.com

♡ ••┈┈┈┈┈┈┈┈•• ♡

Follow us on social media for a behind the scenes look (˶' ᵕ ' 🫶)
Instagram ❥ derederedecoden

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Joleen

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Joleen

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About DereDereDecoden

Sales 141
On Etsy since 2018

Shop members

  • Joleen

    Owner, Maker, Customer Service

    I specialize in creating beautiful, one-of-a-kind custom phone cases that will add a touch of kawaii to your devices. I have always been a creative person and have been interested in starting my own business.

Shop policies

Last updated on Jul 16, 2023

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
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Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 24 hours of purchase

More information

Last updated on Jul 16, 2023

Frequently asked questions

How do I order a custom case?

If you are interested in ordering a custom decoden phone case, please message me to get started.

How do I order a layout?

***Steps 1 & 2 are mandatory to add to your cart for your layout order***
-Under "Layouts (Step 1)" chose from the options given and add to your cart

-Go to "Phone Models (Step 2)" and select your phone model

-Step 3 thru Step 5 are extra add-ons to further customize your layout and are completely optional

-Double check to make sure that you have Step 1 & Step 2 added to your cart, plus any add ons you would like. Once you do that, you're ready to checkout!

Can I have my case remade for a different phone model?

I do offer remakes at a 20% discount for decoden cases if you have upgraded your phone model. I will however need the decoden case returned to me so that I can reuse the cabochon pieces.


If you need a case remade, feel free to contact me with the subject line "Decoden Case Remake"

And include the info below;

- Describe the case that you want remade:

- New phone model:

How long will my order take to ship?

Custom layout decoden cases take 1-2 weeks, possibly longer if I need to order special items for a custom.

For items in stock, our turnaround time is 1-3 business days after the order is placed. For pre-order items or items that have to be manufactured, the shipping time varies and will be in the description of each individual listing.

Do you accept returns or exchanges?

I do not accept returns or exchanges. If there is a problem or you have any questions, please contact me at support@deredereshop.com

Can I cancel my order?

I accept cancellations and refunds up to 24 hours after the purchase has been made. After the 24 hour mark I do not accept cancellations or refunds due to any circumstance.

I think my order is lost in the mail. Can I have a refund?

All orders will come with a tracking number so that you can keep an eye on where your order is during the shipping process. Unfortunately once I drop your package off at the post office, whatever happens to it during the shipment process is out of my hands. I do not accept refunds because of this.