DesertMoss

DESERT MOSS

Santa Fe, New Mexico · 4845 Sales

DesertMoss

DESERT MOSS

Santa Fe, New Mexico 4845 Sales On Etsy since 2010

5 out of 5 stars
(1382)
Esteban and Megan

Contact shop owner

Esteban and Megan

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Reviews

Average item review
5 out of 5 stars
(1382)
View all 1382 reviews

About

We are Desert Moss

We ditched our corporate/9 to 5 jobs to do what we love: hunt for treasures and share them with you. Esteban worked in PR and law and Megan worked in fashion design. While we lived in Portland, Oregon the shop was formally Pacific Wonderland Vintage and operated by Esteban. Megan came along and convinced the poor guy to move back to the Southwest so we changed the name to Desert Moss.

Currently we are raising our precious little boy/monster in Santa Fe, New Mexico and running this Etsy shop. We feel fortunate that we can be with our son while doing what we love. Thank you to all of our customers and Etsy for making that happen.

Shop members

  • Esteban

    Owner

  • Megan

    Owner

Shop policies

Last updated on June 20, 2018
At Desert Moss we will focus all of our attention on you and your needs. We will do everything in our power to bring you the finest in vintage fashion, accessories and housewares. All items in our shop are inspected for quality, toiled over meticulously and handled carefully once they are in our possession. Some items will be washed (not dry cleaned) before we send them off. We want you to be happy. A happy you = A happy us.

PS - If there is something specific that you are looking for and you haven't found it on Etsy please let us know. We are always on the hunt and always come across many vintage pieces!

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept returns or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
EVERYTHING IS SOLD "AS IS". ALL SALES ARE FINAL.

NO REFUNDS. NO EXCHANGES. NO CANCELLATIONS. NO EXCEPTIONS!!!

Everything in our shop is vintage and sometimes those items have damage and/or wear.

We do not accept returns for wear.

What is considered wear:

- pilling
- threadbare fabric
- surface dirt
- loose stitching/threads
- fading
- missing labels
- lint
- hair (animal, etc)
- items left in pockets

We do our best to describe said damage and/or wear but sometimes we miss small flaws. We do not launder our items. We disclose approximate measurements as well as the brands/labels we are selling. Photos are considered a portion of the description. There may be slight variations to the color of the item from what the photographs represent. Please keep in mind that vintage/retro sizing tends to be different than modern sizing so we recommend comparing our measurements to something you own.

If for some reason we do accept a return, item(s) MUST be shipped back within 24 hours of receipt.

We do not cover costs of shipping to return the item to us (we do not provide pre-paid shipping labels)

Exchanges must be sent back 24 hours after delivery.

We are not responsible for items lost or incorrectly delivered by postal/parcel carrier services.
Payment
We accept Paypal and credit cards (Visa and Mastercard).

Money Orders are accepted but they MUST come from an accredited financial institution (bank/credit union) or the United States Postal Service.
Shipping
We will ship most items via USPS Priority Mail. If we have included the price of Flat Rate shipping but you wish to have it shipped First Class Mail ("Snail Mail") then please let us know and we will happily accommodate your needs. Other shipping prices vary according to each items size, weight, and zone according to USPS.

*We are not liable for any errors buyer has made while entering shipping address, please double check your address before purchase*

On occasion shipping cost will be less than price charged at USPS, but please be aware that we are factoring in shipping supplies, gasoline, and time away from the shop.

International customers: if your parcel weighs over 4lbs it will be shipped in a USPS large priority mail flat rate box or equivalent.

Items shipped include cost of tracking/confirmation number - domestic USA only.

We are aware that the prices are pretty high, especially if you live outside the US. However, these are the prices you will find on the USPS website. If you have an alternate shipping method you would like to use please let us know and we will be more than happy to work with you.

Note to International Customers: Customs Forms will reflect the Etsy price. Please do not ask us to alter this.

DOMESTIC USA Priority Mail Flat Rate Prices according to USPS:

Padded Envelope: $6.50

Small box w/ tracking:
$6.50

Medium box w/ tracking:
$13.00

Large box w/ tracking:
$18.00


INTERNATIONAL Priority Mail Flat Rate Prices according to USPS:

PLEASE NOTE! WE NEED YOUR FIRST AND LAST NAME TO COMPLETE AN INTERNATIONAL ORDER. IF YOU FAIL TO PROVIDE US WITH PROPER INFORMATION YOUR ORDER WILL BE DELAYED!

Padded Envelope: $26.00

Small box
$26.00

Medium boxes:
$62.00

Large boxes:
$94.00

Canada Priority Mail Flat Rate Prices according to USPS:

Padded Envelope: $22.00

Small box w/ tracking:
$22.00

Medium box w/ tracking:
$42.25

Large box w/ tracking:
$56.00
Additional policies and FAQs
We are more than happy to place an item on hold BUT we have to ask for a small non-refundable deposit if the item is to be reserved longer than 48 hours. Deposit will be made via PayPal. After 48 hours the item(s) will lose the reserved status if no deposit is made.

Sometimes pictures may appear a bit different (color, shading) due to lighting.

All items will be shipped within 3-5 business days from purchase date unless we are out of town. When we travel away from our shop for extended periods of time we will keep our shop open. We will send your purchase out as soon as we get back.

Please feel free to contact us regarding any questions you might have or a concern regarding an item or our site.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect

To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name (first and last), email address, postal address, payment information, and the details of the product that you’re ordering.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest toimprove my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Esteban Rios y Torres, am the data controller of your personal information. If you have any questions or concerns, you may contact me at thedesertmoss [!at] mail.com. Alternately, you may mail me at:

Esteban Rios y Torres
PO Box 32591
Santa Fe, NM 87594