DesignMolloy
Announcement
Thank you for visiting our shop. As the regulations on shipping are constantly changing with the Covid-19 pandemic we are experiencing slower shipping times especially with border crossing. Some countries are not allowing shipping at all. Digital files are or can be made available to ease in the delays.
As well our printer has broken down and we won't be back up printing until January. We are happy to offer digital file options for any listings that aren't set up to be so.
Please contact us if you have any questions. Thank you for your understanding :)
Take Care & Stay Healthy,
Colette
Announcement
Thank you for visiting our shop. As the regulations on shipping are constantly changing with the Covid-19 pandemic we are experiencing slower shipping times especially with border crossing. Some countries are not allowing shipping at all. Digital files are or can be made available to ease in the delays.
As well our printer has broken down and we won't be back up printing until January. We are happy to offer digital file options for any listings that aren't set up to be so.
Please contact us if you have any questions. Thank you for your understanding :)
Take Care & Stay Healthy,
Colette
Items
Featured items
All Items
Reviews
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Shirley on Feb 24, 2021
5 out of 5 starsPrompt, efficient & professional design. Quality product for years of enjoyment!
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Olivia on Dec 15, 2020
5 out of 5 starsThe picture I received was beyond my expectations. It printed beautifully and the service received was exceptional. I would definitely purchase again from her!!
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Michael on Oct 24, 2020
5 out of 5 starsGood quality, love the design perfect gift to put a smile on someone’s face
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Andrea Wallette & on Sep 3, 2020
5 out of 5 starsExceeded expectations! File prints up beautifully! I was able to plak-it for a grandmother’s Christmas present. Colette was exceptionally helpful! Would definitely recommend and I will be returning for more presents! Thank you again!
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Andrea Wallette & on Aug 31, 2020
5 out of 5 starsWhat a terrific seller! Quick to response and very willing to make a change to wording! Beautiful to print! Will absolutely be back for more presents! Definitely best to shop local!
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boobs4me424 on Jun 15, 2020
5 out of 5 starsVery helpful in the development process! We love our item and how personalized it is! It’s perfect for our twins room!💗💗
About DesignMolloy
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Thank you to the talented breakfastjones@gmail.com for creating this for us!! The faces of our shop : )
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A custom word art design we created for Chinched Bistro in St. John's, NL.
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A word art design we created to honour those who have fallen and those who continue to fight for our freedoms.
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At a local fair in Winnipeg, Manitoba in October 2014.
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Example of our flag ship design - the personalized birth story!
design | molloy
**How It All Started**
A birth announcement caught my eye one day and I shared it with my friend. Creative juices started flowing between us and we collaborated on a unique design - a piece of art that told the story of her first born's arrival into this world. Since that first step, we have been honored with creating all types of unique designs that share important life stories! The "birth" of design | molloy was with our flagship birth story but we continue to branch out with new designs .... so stay tuned!
Check out our flagship product: https://www.etsy.com/listing/195161456
**Are We Different Than Other Shops?**
Yes! What makes us different is the partnership behind design | molloy. Colette is a professional Graphic Designer and Photographer, while Debbie is a Pharmacist (who likes to use the right side of her brain too!) Together we make a dynamic duo and provide you with the best of creativity, professionalism and customer service. We have been friends for over a decade and despite living in separate cities, we work extremely well together and cherish the ability to collaborate.
We are passionate about our creations and strive to do our very best to exceed your expectations. We pride ourselves on our excellent customer service, which involves communication to our clients in the most friendly and timely manner possible. We have been told time and time again that we are "easy to work with!"
**How We Want You to Remember Us**
Word Art Specialists
Visit us at www.designmolloy.com
Shop members
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Colette Molloy
Owner, Designer
I am a Graphic Designer and Photographer. Debbie and I have been friends for over a decade and we love to collaborate. I was born in Ireland and my family moved to Canada when I was a little girl. I now live in Winnipeg, Manitoba.
Production partners
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A trusted partner in printing & shipping
UT, United States
High quality print shop that offers faster delivery times than we can offer to our U.S. based customers! This partnership also means we can provide tracking information on prints to help you know when exactly your package is set to arrive.
Shop policies
We love to bring your stories to life! If you have an idea for a custom design, please do not hesitate to inquire with us. We will gladly provide you with a no obligation quote.
Most of our prints are available in custom print sizes. If you do not see the size you are looking for, please ask! Again, we will gladly provide you with a no obligation quote.
PRIVACY POLICY
► We promise to use your shipping & billing address, and contact information for the following reasons only: to communicate with you about your order, to fulfill your order and for legal reasons (e.g. paying taxes).
PROCESSING TIME
► The time we need to prepare your order for shipping varies. For details, please read information on individual items in the shop, under "Process" section of product description.
We are both busy moms and we have a thriving graphic design business outside of our commitment to this Etsy Shop. Please know that this does not impede our ability to communicate with you promptly and deliver our very best to you!
With Gratitude,
Colette & Debbie
Accepted payment methods
Returns and exchanges
I gladly accept returns
I don't accept exchanges or cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Digital downloads
Returns and exchange details
► If you purchased a design from us that is NOT customized, you are eligible to return it to us if it is in original condition. You must contact us within 14 days of receiving the print and reship to us within 30 days of delivery. The cost of return shipping is your responsibility. We will refund your order upon receipt of the returned item.
Shipping
► Please understand that the postal system is not within our control. We do our very best to provide you with estimates for delivery; however, occasionally things do not go accordingly to plan. Please inquire with us regarding upgrading your shipping if you want the package to be tracked. Without tracking, we simply can not tell you where your package is and can only go by the estimates provided by the postal system.
► In the very rare instance that your package has not been delivered at all, we will reship at no cost to you AFTER A FULL SIX (6) WEEKS has elapsed from the date of original shipment. Only then will we provide a replacement. There may be some instances where we are able to provide you with a print file of your design. Some clients prefer to have this instead of the print being reshipped. Please contact us.
► We ship your design flat in a sturdy envelope. The outside of the envelope is marked with "Do not Bend" stamps. Your print arrives to you in a cello-wrap to protect it from damage.
► If you require a print by a certain date, please allow ample time for delivery based on the guidelines below or inquire about the possibility of a digital file to print yourself.
PRINT SIZES: 5x7", 8x10" or 8.5 x 11"
► These print sizes DO NOT come standard with a tracking number. If you want to upgrade to include tracking, please inquire.
► Delivery time varies depending on your location and are estimates only. Within Canada: 3 to 5 business days. To the United States: 7 to 21 business days. All Other International Destinations: 7 to 21 business days.
PRINT SIZE: 11x14"
► For Canadian Customers: includes a tracking number. Estimated delivery time varies depending on your location. 3 to 10 business days.
► For American Customers: does not include a tracking number. Estimated delivery time is 7 to 21 business days. Upgrading to include tracking is available at time of check out.
► For All Other International Customers: does not include a tracking number. Estimated delivery time is 7 to 21 business days. If you want to upgrade your shipping to include tracking, please inquire for an estimate.... be warned it is ridiculously expense to add tracking with Canada Post (Sorry!).
Additional policies and FAQs
► If we do not receive a response from you, we may attempt to reach you via email with the email address you have on file with Etsy.
► Two rounds of revisions are included with each proof. Further revisions may be subject to additional charges and will be discussed with you before more work is completed.
► Once the proof provided is approved by you, we will print your design on high quality photo matte paper (without our watermark) and place it into the postal system within 1 to 2 business days. If you ordered a digital file, the finalized print files will be emailed to you within 1 to 2 business days.
► At the time of purchase, please include all the information we requested you to provide to us in the listing descriptions (e.g. colour preferences, names to customize the print, etc...) so that we may process your order as soon as possible.
► If a buyer does not provide the required information or return any communications to us within 30 days of placing the order, we reserve the right to cancel your order.
Privacy
More information
Frequently asked questions
Will my print arrive with design molloy printed on it?
No, we use our watermark on the display images only. Your print will not have our design | molloy marking on the front.
Note: the Flag Word Art pieces have our logo built into the designs.
Your print will have a small stamp on the BACK with our logo.
Why do the colours on the digital proof look different than the print I received in the mail?
Computers, phones & other devices display colours differently and some colour variation between display and actual print is to be expected.
What is the quality of the paper / print / poster that I will receive?
We print professionally, in-house on 45 lbs high quality photo matte paper. Your design will be cut to the size requested with a minimum 0.5 inch margin to allow for frame variance. You may need to trim the print you receive very slightly to fit perfectly into your specific frame.
Please read through our shop reviews if you are concerned regarding quality of the product you will receive.
If for any reason your design is to be printed externally, we will inform you of this ahead of time. We select only the highest quality print shops to work with.
Sizing details
These are the common print sizes we provide: 5x7", 8x10", 8.5x11", 11x14" or 12x18".
For larger poster sizes, we can provide you a quote based on our external printer rates and estimate shipping charges.
We are happy to accommodate you in any way we can. For example, we are happy to resize to A3, A4, etc...
If you are interested in a customized print size, please inquire prior to placing your order. Thanks!
Will it cost me extra to make changes to the design?
Excellent customer service is an integral part of who we are, which is why we provide up to two additional edits after the first proof, at no charge to you for our customizable designs.
Further work requested beyond these complimentary edits may be subject to fees. No further work would be completed until we provided a quote to you and you accepted and paid in full.
To date, we have been able to service customers within their allotted revisions, thus have not required additional charges for editing.
If you are interested in customizing one of our ready-to-ship designs, please inquire as this may be possible with a small fee.
Framing
At this time, we do not offer mattes or frames through our Etsy Shop. Our prints come ready for you to place into a frame of your choice. The frames shown in the listing pictures are for display purposes only.
We Design - You Print
Some of our listings are for digital products only and are labeled with a banner that reads "We Design You Print". For these listings, you will not receive a physical print in the mail. You are purchasing a customized digital file that you will coordinate printing for yourself.
You will receive a DIGITAL PROOF prior to your final print files. We will only finalize the order after you have approved the design.
You will receive two print ready file types - high resolution JPEG (no crop markings) and high resolution PDF (with crop markings for trimming).
What is the standard process for the design proofing and printing stages?
UNLESS THE LISTING STATES OTHERWISE, this is our standard processing time.
For customized designs, we provide a digital proof for you to review within 1 to 2 business days (usually sooner). The listing fee includes up to two rounds of revisions. Once the design is approved, we print and deposit into postal system within 1 to 2 business days.
"As per listing image" designs print & are placed into postal system within 2 business days.