illustrations and patterns

Amsterdam, The Netherlands

DesignedAndDelivered is taking a short break

Anne de Graaf

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Anne de Graaf

Shop policies

Last updated on December 2, 2012
Thank you for visiting my Etsy shop. Designed&Delivered = Anne de Graaf, I am an Amsterdam based illustrator and pattern designer. Learn more about my work by visiting my website:

I am available for commission work.

All artwork, designs and illustrations are © Anne de Graaf/Designed&Delivered.
My work can not be copied, altered, edited or used in any way without my expressed written consent.

Accepted payment methods

Returns and exchanges
You can return your purchase if you let me know by email within three days after receipt, stating the reason for return. I will only accept returned items if there are no traces of use and the item(s) have not been damaged in any way. The shipping cost will be at your expense. The refund will be issued after receiving the unused and not damaged item(s).

Please send the item(s) in a well-sealed packing. I cannot be held responsible for lost parcels, so use a track and trace service if you want to exclude that risk.
I accept payment by PayPal, (which accepts all major credit cards, and ), within 48 hours after purchase. Purchases that are not paid within 48 hours will be canceled.

Etsy's help guide to make a purchase:

Duties or tax charged in your country on imported goods are the responsibility of the buyer, so please inform yourself about the import duties applicable in your country.

Dutch sales tax (BTW) is included in the prices that are listed.
As soon as your purchase has been shipped, you will get a confirmation by email.

I ship all orders to the address that is lisited in your Etsy account. If your address is not current I can not accept responsibility for the loss. If you want your purchase to be shipped to another address, please mention this clearly in -message to seller- when checking out!

The shipping cost quoted for my items does not include insurance or the ability to track a purchase online. Secured shipping with online tracking is possible on request, but comes with an extra charge.

Orders shipped outside Europe can take a few weeks to arrive, please keep this in mind when purchasing. Customs in your country can cause delays too.
Additional policies and FAQs
Feel free to contact me if you have any questions.

Wholesale inquiries are welcom.