DesignsbyDMK's Shop Announcement

** NEW Button Badge Reels, Button Magnets, and Pinback Buttons are now available and being added to our shop. Please send us any special requests that you may have =)

** Current shipping times -
Badge Reels - 1-7 business days
Felt Applique Sets 1-7 business days
Felt Masks - 1-7 business days

** We ship regular mail with confirmation. Upgraded shipping options are available at checkout. The upgraded shipping does not speed up the processing time of the order it will only effect the "in transit" time.

** Your items will ship from the Central East Coast of FLORIDA. This info has been switched in my etsy account a long time ago but etsy tracking continues to show the package shipping from Indiana. For accurate tracking info please visit the USPS website.
** Like my facebook page for occasional coupon codes **

** I do not offer any refunds/cancellations of order once the order is placed so make sure you are ordering the correct item before placing your order. If your item(s) have not been made or shipped I may be able to offer a store credit but I do not process any refunds.

** Quantity Discounts ?'s - I get A LOT of questions about offering discounts or wholesale pricing on felties. I do not offer any discounts on large quantities. This is because I still spend the same amount of time, supplies, fees, etc.... making the large quantities as I do my regular orders. I do however sew and ship quality products in a very timely manner. That includes shipping very large orders quickly also. =)

** MIXING FELTIES ?'s - I also get a lot of questions about mixing different felties to make sets. I do not offer that option. I sew the felties in sets so I sell them that way to avoid having a bunch of odd pieces laying around.

** INTERNATIONAL SHIPPING rates have doubled with the USPS recent price increase.

** SHIPPING - I ship all orders with Delivery Confirmation which shows that I have shipped your package. This shipping method does not include any type of insurance. Once I ship the package I cannot be responsible for what happens to it during transit. If you are concerned about your package during transit you must purchase shipping insurance. To do this please contact me BEFORE placing your order so I can set up a listing for you with special shipping. In the thousands of packages I have shipped I have had 1 get lost and several delayed.

** I am not able to take any new image requests at this time. I am very backed up with current requests. I will update my shop announcements when I am able to take requests again. PLEASE do not order a design assuming that I can change it to any color, mascot, etc.... Design changes are the same as making a new sheet and I will not be able to do them until I am caught up. You will be sent the same exact sheet that is pictured when you ordered it and because of the email delivery of image sheets they are non-returnable/refundable. I do have some sheets made in colors that are not listed so you are welcome to ask to see if I might have what you are looking for. =)

** I apologize for any convos that I have missed answering. I am having a tough time keeping up with all of them.

Thank you all for your continued business =)

** Most of my felties are sized at 1.5" to 2" each. If you need some a little smaller please contact me and I will set up a custom listing for you. =) During my busy times I may not be able to make custom sizes due to time concerns. If I sew a special size feltie for you I may need you to purchase a larger quantity of each item depending on how many I have to sew.