Desireesbeadboutique's Shop Policies
Welcome to my shop! Thank you for looking at my handmade items. I started making jewelry just for fun and for myself as a new hobby (like I needed another! ha ha). Then, my friends started making requests for jewelry as gifts and for themselves. I then found out about Etsy and I have been selling jewelry on Etsy ever since and loving it! I love creating new items and finding out about new techniques. My collection keeps growing and I love it! Please let me know if you have any questions or if you have an idea and don't see it let me know and I can make a custom item for you!
I am pleased to offer the new service to Etsy of accepting credit/debit card payments thru Etsy if you would like or don't have PayPal. I also PayPal for payments of my handmade items! The choice is up to you and both options are secure, fast and easy to use. If you don't have a PayPal account or prefer to send another type of payment I will accept Money Order or Check but I will need to wait until the check clears to ship your purchase. Please contact me if you have any questions and thank you for your understanding.
All items will be shipping within 48 hours of purchase and will be sent 1st class mail through USPS. This usually takes USPS 2-5 days depending on your location in the US. Every package now comes wiht USPS tracking so you can track your item easily!Please let me know if you would like insurance and this can be accommodated. Any International orders will take longer and approximately up to 15-20 days for delivery. If you need a faster shipping time then this I can send expedited but an extra fee may be quoted.
Refunds and Exchanges
My number one priority is that you LOVE your items and you are completely happy with them. If for some reason you are not happy please contact me within 7 days of receiving the item for a full refund. Also, handmade items are fragile and it is rare but if an item breaks in the mail please contact me and I can arrange for you to send it back to be fixed.
Additional Policies and FAQs
Your package will come packaged in a bubble mailer for safe mailing. Inside will be your items(s) in a decorative pouch ready for gift giving and to eliminate the item moving around and possibly damage to the item.
Custom orders can be made upon request- please just contact me and we can discuss this.
If there is a question that you have that hasn't been answered please just sent me a message and I will answer your questions! Thank you, Desiree :)
Last Updated December 23, 2013