DeviledHeadBands' Shop Policies
Welcome and happy shopping at Deviled Heads!
♥ Ready to buy? Click the big green "Add to cart" button.
♥ Have a question about the item? Click the small blue "Contact" link under my name on the right.
♥ Like it and want to save for later? Click on the heart at right that says "Add item to favorites."
♥ Questions about how to buy? http://www.etsy.com/help_guide_checkout.php
♥ Want to see more? Visit www.etsy.com/shop/GibsonGirlDesigns
I only accept Paypal in US Dollars. Please be sure that the item you are purchasing is the right color and size before you purchase. Then you may Paypal by using this e-mail address:
gibsongirldesigns [!at] ymail.com
If you live in the US and wish to send a Money Order, Convo me first. You can still use Paypal also as a Guest even if you don't have an account. I now accept Credit Card Payments!
I no longer accept Personal Checks or E-Checks.
International clients all must pay via Paypal.
Most of my items are Made to Order unless otherwise stated.
If you still have questions about my Shop Policies, please contact me via Etsy Convo BEFORE purchasing NOT after, Thank you.
Custom Order Policy for Multi-Orders of $40 or More:
Please understand that it may take anywhere between 5 to 15 days to customize an order as I have many requests outside Etsy as well. You might also need a shipping allowance of 30 business days if you live outside the US.
Some custom orders and/or multiple orders may require a Deposit especially if there are materials involved that are not readily available in my inventory. If you are serious about purchasing, there will be a Non-Refundable Deposit of 35% of the order’s Total Cost. This must be paid ASAP before I even begin production. Please understand I am a one-woman band and it does take time and energy to create your order. Upon completion of your order, I will contact you via Etsy Convo, deduct the Initial 35% Deposit from your total. I will then send you a link to your Reserved Custom Order so all you have to do is purchase by paying the remaining 65%.
Canceling a Custom Order would mean I keep the 35% Deposit.
I will always notify you first via Etsy Conversations that your Custom Order is complete by sending you a direct link to your order. I am not responsible for constantly reminding a customer that his/her order is ready for purchasing as I have high volume sales in and outside of my Etsy shops. Please take the time to check your email to see if your Custom Order is ready for purchasing.
All Sales are Final.
All purchases come in a pretty gift box or organza drawstring bag.
I automatically ship all US orders via Priority Mail. You will be notified via Etsy Convo when your order will be shipped out. Barring Holidays, inclement weather and acts of God, your order should ship within the week you purchase.
I ship all US and International orders once a week on Wednesday’s only. If you make a purchase on or after Wednesday, your order will ship the next Wednesday. Express Shipping is available at an additional cost.
For International Shipping, I usually send it Registered (insures your parcel, allows Tracking, and for you to sign for your package.) In any case, you must allow at least 25 business days for the delivery of your order. All shipping costs are negotiable. Please Convo me for any shipping inquiries before purchasing.
I am not responsible for your International Customs Charges. It is a separate fee apart from your item and shipping cost that is attached to your parcel upon arrival in your country. Please talk to your Customs Department about this before making any purchases.
If your package was not delivered, please check with your local post office/customs. Make sure that your address is valid and typed accurately prior to purchasing.
Refunds and Exchanges
Everything is made with my time and creative energy therefore, I Do Not Refund, Return or Exchange. Some materials used may vary slightly in shape, size or even color for authenticity from one order to the next. No two items are exactly alike. I don't promise exact color match.
Please read all the information of the item you’re interested in before making a purchase. If you have any questions or concerns, please click on my Contact button at DeviledHeads.
See my Payment Policy above for any Custom Requests.
All Sales are Final. Thank you.
Additional Policies and FAQs
Some items have parts that are potential choking hazards to children. Please do not let your children use headbands/accessories unsupervised. Purchasing from my shop means you understand that DeviledHeads is not responsible for any product mishaps once it is shipped.
Coupon Codes offered are only for Regular Priced Purchases only, Thank You.
I prefer Paypal or Credit Card payments. US Buyers may also send a Money Order, or use Paypal as a Guest. International buyers must use Paypal only.
I no longer accept Personal Checks & E-Checks, Thank you.
If your package was not delivered, it is not DeviledHeads' responsibility. Please check with your local postal services/customs department.
Last Updated June 26, 2012