DezineStudio's Shop Policies
I accept Paypal and Credit Card payments. Both options are available at checkout.
CUSTOM ORDERS require prepayment and are non-refundable. I will be happy to email photos for preapproval prior to shipping, upon request.
Domestic orders will ship USPS First Class Mail with Delivery Confirmation. I ship Monday thru Friday excluding Holidays. Your will receive a notification with Tracking from Etsy when your package ships.
All orders will automatically be shipped to the address shown on your Etsy or Pay Pal account (depending on method of payment). Please be sure your Ship To address is correct - this can not be changed after purchase.
I ship internationally using USPS as a primary carrier. Delivery confirmation and $100 insurance are included in your shipping fees.
Customer is responsible for any customs fees, please be sure to familiarize yourself with customs regulations in your country.
Refunds and Exchanges
I want you to be completely satisfied with your purchase. I accept returns in their original packaging within 7 days from the date your order was delivered (per tracking) and will promptly refund your full purchase price (excluding shipping) upon receipt.
If you are not satisfied with your purchase for whatever reason, please contact me and allow me the opportunity to mend any issues. I am sure we can work out a satisfactory solution.
Custom orders are non-returnable/non-exchangeable.
Last Updated November 20, 2014