DiademJewels

Sterling and Gem Handmade Jewelry

Ypsilanti, Michigan · 119 Sales

DiademJewels

Sterling and Gem Handmade Jewelry

Ypsilanti, Michigan 119 Sales On Etsy since 2009

5 out of 5 stars
(53)

Shop owner

Lauren

Contact

DiademJewels is taking a short break

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Note from shop owner Diademjewels will be on hiatus for a short time due to a family emergency. I will be back with new jewelry and headpieces soon! Thank you for your patience. All orders placed within the last few weeks have been mailed or completely refunded. I sincerely apologize for the inconvenience, a death in the family has caused a major shift in the family dynamic.

Note from shop owner

Last updated on Mar 24, 2017

Diademjewels will be on hiatus for a short time due to a family emergency. I will be back with new jewelry and headpieces soon! Thank you for your patience. All orders placed within the last few weeks have been mailed or completely refunded. I sincerely apologize for the inconvenience, a death in the family has caused a major shift in the family dynamic.

Lauren

Contact shop owner

Lauren

Reviews

Average item review
5 out of 5 stars
(53)
solaria1961

solaria1961 on Aug 16, 2016

5 out of 5 stars
Verified purchase

This is so fabulous, I can't wait to wear it! Thank you so much!

Kylie Nerney

Kylie Nerney on May 26, 2016

5 out of 5 stars
Verified purchase

Seller was amazing! Very communicative and easy to work with. She really takes pride in her work and shop. She worked with me through an issue with the wait time and I can't review her and her work well enough

View all 53 reviews

Shop policies

Last updated on December 16, 2015
Welcome to my shop! You will find one-of-a-kind sterling silver and semi-precious stone jewelry made with love and care. Please take a peek around and feel free to ask questions!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy Gift Cards and Etsy Credits
  • Money Order
Payment
At current I only accept Paypal, which allows you to make your payment securely (I don't even see your card information)! However if you require a different payment method please contact me!
Shipping
I ship via first class USPS within 2-3 business days with delivery confirmation and tracking number. Shipping times largely depend on how many orders I have in queue, this time (up to 3 days) may increase over the holiday season so be sure to order ahead of the crowd. I generally cannot guarantee holiday delivery a week before Christmas. Custom items or made-to-order items take up to 14 business days to ship, due to the handmade nature of my pieces. If a ready-made order is placed on Friday, it will be shipped on Monday. Your items will come packaged in beautiful gift boxes with ribbons. All purchases are shipped in sturdy bubble wrapped packaging to protect your beautiful piece!
Refunds and Exchanges
Please be aware that purchases are non refundable, due to the labor intensive process of creating each unique piece. However, if you have an issue with your purchase please contact me within 24 hours of receipt. Note that colors may be different due to monitor settings. I do provide shipping confirmations and tracking numbers so I know when your item gets to you. If your item is damaged in shipping I will work with you to repair your piece! In order to request a repair, contact me within 24 hours of delivery with a picture of the damage. Please note that every piece is sent carefully packaged, and damage must be assessed via photo before I can accept your piece for repair.

In the event that it is determined the damage has occurred during shipping, please return the piece via USPS within five business days, be sure to include your shipping receipt for a shipping refund. Please note that damage that occurred during wear is not applicable for free repair, but I am happy to quote repair costs.

If you have requested a custom piece with a shipping upgrade such as Overnight/Express mail, and you decide your item is unwanted within 24 hours, you will be subjected to a 20% restocking and will not be refunded shipping.

If your item is received and upon further inspection, it has been determined that the item was not damaged by shipping but by other means, your item will be quoted for a repair cost or your item will be returned to in the condition it was returned in. All repair costs are to be made up front before work is done on your piece.

I create art jewelry, which can be delicate in nature. I do not recommend going swimming in this jewelry, yanking on it, wearing it around small children who are prone to yanking on sparkly items, or participating in vigorous intimate activities, for that, I highly recommend visiting my good friends at Serenity in Chains, they have high quality handcrafted bondage jewels that would fit any bedroom setting: https://www.etsy.com/shop/SerenityInChains?section_id=10373666&ref=shopsection_leftnav_5
Additional policies and FAQs
I do take custom orders if items are readily available or I am able to get them relatively quickly. Feel free to ask!