DiamondTumblers is taking a short break
Kristina on May 5, 20225 out of 5 stars
This cup is beautiful and so much more amazing in person exactly what I asked for!
kyrenee3 on Apr 9, 20225 out of 5 stars
LOVE, LOVE, LOVE. Did I say love? My Yellowstone sweater! So soft. Perfect size. Love that the wording isn’t vinyl it’s actually apart of the sweater. Just perfect! Amazing work.
Miles on Mar 21, 20225 out of 5 stars
Absolutely beautiful! Loved the sweet packaging too. I already thought the cup was special then too receive it in such a special way, really made it worth the wait. Had to buy another cup, I can’t wait to get it!
Katherine on Apr 3, 20221 out of 5 stars
The overall color and such is beautiful, but the wolf I asked to be put on looks so cheap and almost like a sticker which kills the entire thing. I’m so upset waiting for this to only get a terrible design on it. The wolf I asked doesn’t blend in nicely and I figured they would have been able to make it so but not. Wasted money.
Nicki responded on Apr 3, 2022
I'm sorry to hear that you're unhappy with your cup. The cup was made exactly as the listing photo with the exception of the decal image which was provided by the buyer. The image provided is a monochromatic image vs. the multi colored horse image in the listing. The cup was made using the exact glitters and decal application. As you can see by 99% of my reviews, I take pride in my work and customer service. I wish I would have been contacted by the buyer with any problems or issues with my work so that we could have tried to remedy the situation. I do appreciate you taking the time to submit a review and once again apologise that you are not 100% satisfied with your purchase. Best Regards
Customs and import taxes
Returns & exchanges
I gladly accept cancellations
I don't accept returns or exchanges
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Frequently asked questions
For tumblers: hand wash only with soap and soft cloth or sponge, do not microwave, do not soak, do no put in dishwasher, do not leave in extreme hot temperatures, keep away from harsh chemicals
Can I return my cup or cups ?
Due to the fact that each purchase is made to order, they are not returnable.
Please note that if you drop your cup there is a possibility that it will crack. If this is the case, it cannot be fixed, only remade for a fee once the damaged cup is returned. Buyer pays shipping fees.
If the cup is put in the dishwasher, it may possibly break the seal due to the high temperature of the water, therefore, causing water to get underneath the epoxy.
The also cannot be fixed but can be remade for a fee once the damaged cup is returned. All shipping charges are the responsibility of the buyer.