Diane Razo

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Diane Razo


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Shop policies

Last updated on July 23, 2012
Thanks for visiting my store! What started out as a way to keep myself afloat while looking for a "regular" job has since become an obsession. I make these for fun, and in no way are you forced to order things exactly as you see them. I am always happy to make customized colorations of my plush critters, so feel free to ask.

I hope to continue to add more fantasy creatures to my shop, so check back often!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
  • Money Order
  • Check
Returns and exchanges
Should there be any need, I will gladly refund any purchase. Should the product be received damaged, or is never received at all, I will make a new one at no cost to the buyer.
PayPal is my preferred method of payment, but I will gladly accept checks and money orders as well. Just note, for such payments, I will not send the purchase until the check/money order clears.

If payment is not received 7 working days from the purchase, I will consider the transaction null and void unless informed otherwise.
At the moment, the base price offered is for Priority Mail within the U.S. Given the nature of the plush toys I sell, I have to package them up, and prefer they not linger within the mail system for longer than necessary. I do combine shipping, so buying multiple plush toys will not up the shipping cost at all. (Note: If more than six plush critters are ordered, I have to use a bigger box, which will affect shipping costs!)

Shipping to Canada is the First Class option, unless otherwise requested.

I am more than happy to ship to other countries, I just wasn't sure on a base cost since it varies so much from country to country. When in doubt, contact me and I'll happily work with you to find the best shipping method.
Additional policies and FAQs
I am more than happy to make custom orders. Want something I don't have offered? Please contact me. I like the challenge of making new things, and I've been surprised and have enjoyed making custom plush critters.

Same goes if you came here from my DeviantArt and have seen prototypes that for one reason or another, have yet to be added to my Etsy shop.