DiazBags

Hand Crafted Leather Bags

Antigua Guatemala, Guatemala · 2208 Sales

DiazBags

Hand Crafted Leather Bags

Antigua Guatemala, Guatemala 2208 Sales On Etsy since 2010

4.5 out of 5 stars
(515)

Shop owner

Carlos

Contact

Announcement   Welcome to our shop. Our goal is to produce high quality hand made products in a socially responsible and ethical manner; delivering excellent customer service with each transaction.

Please, contact us with any questions and/or comments. We'll be glad to help you.

Announcement

Last updated on Feb 3, 2017

Welcome to our shop. Our goal is to produce high quality hand made products in a socially responsible and ethical manner; delivering excellent customer service with each transaction.

Please, contact us with any questions and/or comments. We'll be glad to help you.

Carlos

Contact shop owner

Carlos

View all 83 items

Reviews

Average item review
4.5 out of 5 stars
(515)
Brooke Heavner

Brooke Heavner on Apr 17, 2017

3 out of 5 stars

I ordered this Feb 6 and didn't get it until April 7. Two months!! Granted I took an extra three days after ordering to decide what design I wanted on it. When I did finally get my order and with the money I spent on it I was expecting it to be packaged a little better than it was. It was wrapped in thin cardboard comparable to a thick paper bag, no box, no bubble wrap. The leather has numerous scratches and dents in it now because of the poor packaging. It was a gift for my husband and I barely wanted to give it to him. The owner of the shop was nice to work with BUT as soon as I messaged him (over a week ago) about the product that I received and the awful packaging, he's ignored me. Probably won't buy from this store again.

View all 515 reviews

Updates

Hiking rest stop at Grand Canyon National Park, CO

About

Trading my corporate job for a shot at life in a small town.

Born and raised in Guatemala city, the capital of Guatemala, I pursued studies in Information Technology and worked in the field for a few years.

I've always been fascinated with leather and its properties, so I finally decided to move to Antigua Guatemala in 2007 and started a small shop where we produce leather goods.

"Fashion is now, style is forever"

I try to combine these two elements in each of the products we make.

A good friend of mine introduced me to Etsy and I was fascinated with it instantly. It became my little window to the world and now I'm proudly offering my designs through my Etsy shop.

I'm flattered with the acceptance of my products and also thrilled to have been featured in many Etsy treasuries and fashion blogs.

Thanks for stopping by my shop. I hope you find something you like. Please, feel free to contact me with any special requests, I love to work on new projects.

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Shop members

  • Carlos

    Owner, Designer, Customer Service

  • Emilio

    Designer, Creator

  • Darío

    Creator

Shop policies

Last updated on March 29, 2017
Our goal is to produce high quality hand made products in a socially responsible and ethical manner; delivering excellent customer service with each transaction.

Please, contact us with any questions and/or comments. We'll be glad to help you.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
We accept PayPal.
Shipping
We keep a small inventory of our products in stock. Most of our products are made to order, it normally takes about a week to have them ready for shipment.

Rushing/Express shipping are available. If interested in this service, please select this option during checkout. Additional charges apply. Feel free to contact us for additional information.

We use USPS to ship orders within the US and DHL for international orders.

** Buyers outside the US please note: shipments may be subject to Customs Import Duty, payment of which is the responsibility of the person receiving the order. We use DHL for international shipments; they will pay these fees to expedite the shipment (if they apply) and will later bill the recipient. If you are not aware of your country's import tariff/value added tax (VAT) information, you may want to review it before you agree to accept my terms. The import and value added taxes (VAT) that your country imposes may be significant but they are not in my control.
Refunds and Exchanges
Each of our items is described accurately, please contact us with any questions before committing to purchase.

We accept returns for an exchange or a refund within 7 days of receiving the product. Items must be returned in the condition that they were received. Please contact us in order to arrange for these procedures. When returning items for an exchange or refund, all shipping expenses are the responsibility of the buyer .
Additional policies and FAQs
Please, contact me if you need additional information regarding custom orders or wholesale.

PRIVACY POLICY

Díaz Bags respects your right to privacy. Accordingly, we will collect and use personal information only as follows:

OUR PURPOSE IN COLLECTING PERSONAL INFORMATION:

Personal information means information about you which is, or can be, tied to you as an individual.

WE COLLECT PERSONAL INFORMATION TO:

• Deliver the services and products you want;
• Communicate with you whenever necessary;
• Provide consumer/customer service;


WHAT INFORMATION WE COLLECT AND HOW WE COLLECT IT:

• Contact information and other information you provide when you do business with us;


HOW WE USE PERSONAL INFORMATION:

• We do not sell, trade or rent personal information to others;
• We do not use cookies to track movements on websites;
• We do not disclose personal information except in the following situations;

- When you request or give us permission to do so;
- When we use service providers and contractors (such as credit card issuers, financial institutions, or data
processors) for limited purposes to assist us in completing our transactions
- When we use shipping companies (Such as DHL Express) in order to deliver your goods.
- When appropriate to prevent harm or injury (such as preventing fraud).


We take all possible steps to protect your personal information:

We maintain measures to limit access to personal information to authorized individuals with appropriate purposes.

By providing Díaz Bags with information that forms the basis of communication with you, such as an email address, you agree to receive communication from us. However, you will be able to unsubscribe from any email or communication with us.

CHANGES TO OUR PRIVACY POLICY:

If we decide to change our privacy policy, we will post those changes on this page


YOUR CONSENT:

By doing business with us, you agree to our Private Policy