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Frequently asked questions
Do you offer custom or personalized planner designs?
We do offer custom designs and personalization! Message us with your request, and we’ll get back to you with available options and pricing
How do I download my digital planner after purchase?
After your payment is confirmed, go to Your Account > Purchases & Reviews to download your files instantly. You’ll also receive an email from Etsy with a download link.
Can I use the digital planner on my iPad or tablet?
Yes! Our digital planners are compatible with iPads, Android tablets, and apps like GoodNotes, Notability, and Xodo. Just import the PDF into your favorite note-taking app.
Do you offer printable versions of your planners?
Yes! Most of our planners are provided in PDF format that can be printed or used digitally. Check each listing for specific size and format details.
I can’t find my files or download them. What should I do?
No worries! First, check Purchases & Reviews in your Etsy account. If you still need help, just message us—we reply fast and are happy to assist!
Can I get a refund on digital downloads?
Due to the nature of digital products, refunds aren’t available once files are downloaded. But if you have any issue, please message us — we're here to help!