Announcement
In 6 February night unfortunately, there was an earthquake in our country's southeast side. We pray for our country and for the victims of the earthquake. May they find comfort, hope, and strength during this difficult time. Even we are sad, we contine our activities. There isn't delay in manufacturing and shipping.
💘💗Valentine's Day Sale💟💞
🎁upto 40% Discount!🎁
✈️FREE WorldWide Shipping📦
Lifetime Warranty & Maintenance🛠️*
💎Everything is handmade to order in our workshop
* Please see FAQ for details.
Items
Featured items
All Items
Reviews
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Caitlyne on Mar 27, 2023
5 out of 5 starsI am beyond impressed with the ring itself and the customer care. My ring is absolutely perfect and just so beautiful. Not only was the jewelry delivered safely and quickly, but the extra care put into the packaging was absolutely above and beyond. It included my jewelry but also a number of other special gifts from Turkey. I was amazed and so grateful. I highly recommend this shop and will be a returning customer!
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DionJewel responded on Mar 30, 2023
Dear Caitlyne, Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review!🙏
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Juliet on Mar 25, 2023
5 out of 5 starsThe quality of the coral and gold bracelet is excellent and matched the description. I liked it so much I told my eldest daughter who then bought a bracelet the same for herself and a matching necklace for me. Delivery was very swift and the bracelet was vey well packages along with some charming and lovely free gifts
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DionJewel responded on Mar 30, 2023
Dear Juliet, Thanks for the awesome review😍 We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
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Erika on Mar 24, 2023
5 out of 5 starsJust WOW! I loved this bracelet, it is very beautiful, it came in a charming presentation together with some gifts, I received it in a week and the sellers were very attentive, confirming that the size I ordered was correct, I loved everything, I highly recommend it! 😍
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DionJewel responded on Mar 30, 2023
Dear Erika, Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review!🙏
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Lacey on Mar 21, 2023
5 out of 5 starsMy mom absolutely loved this necklace with an engraved photo of her dog. The item was shipped promptly and in excellent condition. Seller was quick to respond and packaged the item beautifully and with care
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DionJewel responded on Mar 24, 2023
Dear Lacey, Thank you so much for your kind words😍 We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to see you again in the future!
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CV on Mar 16, 2023
5 out of 5 starsI am so happy with my purchase! The jewelry is a beautiful quality piece. Shipping was fast, and the packaging was a very nice addition. I will definitely be ordering again and I highly recommend. Thank you Dion Jewel!
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DionJewel responded on Mar 17, 2023
Dear Candace, Thanks for the awesome review😍 We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
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Nicola on Mar 10, 2023
5 out of 5 starsBeautiful packaged! I’m so incredibly impressed! This was absolutely beautiful. So much thought, thank you xx
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DionJewel responded on Mar 15, 2023
Dear Nicola, We really appreciate you taking the time to share your 5⭐ rating with us. We look forward to seeing you again soon💛
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Kim on Mar 29, 2023
5 out of 5 starsCustomer service was really great! I had to return due to the fact that a stone had fallen out of the pendant during shipping and they were great about it. I sent it back and they sent another one which was perfect!! Very good quality turquoise!!!
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DionJewel responded on Mar 30, 2023
Dear Kim, Thank you for taking the time to share your experience with us! We’re over the moon to hear that you’re happy😊
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Amal on Mar 28, 2023
5 out of 5 starsMy friend absolutely loved her bracelet! The seller is also amazing and wrapped the present with so much love and additional gifts. 10/10 recommend!
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DionJewel responded on Mar 30, 2023
Dear Amal, We’re thrilled that you were satisfied with our services. Your feedback is highly appreciated, and we hope to see you again soon!🧡
About DionJewel
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Cutting gold plates with handsaw. -
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Finished products. -
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Laser welding machine works. -
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It was a messy day, I'll admit. It is more organized right now.
Real Gold, Jewel and Natural Stone Handmade Accessories.. From Anatolian Historical Gold Grand Bazaar..
Shop members
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Hasan
Owner, Maker
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Canöz
Owner, Customer Service
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Ceylan
Photographer
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Dex
Good Boy:)
Shop policies
Shipping
Customs and import taxes
Digital downloads
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 1 hour of purchase
More information
Frequently asked questions
Which companies do you ship with? How soon will my package reach me?
UNITED STATES, CANADA, UNITED KINGDOM, AUSTRALIA
• 📦UPS Express
EUROPE, ASIA, OTHERS
• 📦UPS Express
• 📦TNT/FedEx Express
‣ Your orders are sent with the express option. The estimated arrival time is around 2-4 workdays for US, CA, EU and UK. Please consider weekends and holidays, we do not guarantee delivery time.
‣ Please note that, in rare cases, there might be some delay in customs. We are not responsible for delays in customs.
‣ Due to increased shipping fees, we are using alternative shipping methods for Asia, South America, Africa and some of EU countries to continue offering "free shipping".
‣ Specified companies, durations and express option are valid for the majority of our sales, but may vary in some cases.
Is it possible to get the product faster? Do you deliver to PO BOX address?
‣ All our products are sent with the "Express Shipping" option for most of countries worldwide. Unfortunately, there is no way we can deliver it faster. Shipping upgrade is available for some Asia, Africa countries and Australia.
‣ Yes, we do deliver to PO BOX (for USA only) but express shipping is valid only for physical addresses. PO BOX deliveries are not guaranteed and they will be sent with a slower shipping method. We strongly advise you to get in touch with us and provide a physical address.
Do I have to take delivery of the product in person? Can I change the address I entered?
‣ Since the products we sell are gold jewelry, all our shipments are delivered with signature. On the other hand delivery companies may sometimes deliver the package without signature. It is not guaranteed.
‣ If we haven't shipped the product, you can change it. However, if the product has been sent, we will forward your request to the shipping company. Although it usually results positively, we cannot guarantee.
What should I do if I cannot receive the product because I am not at the address?
‣ Cargo companies we work with usually tries to deliver the package to you several times. We try to follow the status of all our shipments as much as possible and inform you and the transport company in case of a problem. However, contacting your local transportation office will speed up the process.
‣ Products that are not received despite all efforts are either destroyed by cargo companies or returned to us. See "Return Policy and Fees" below for details.
Care instructions
‣ Your gold jewelry is exposed to skin oils, perspiration, dust, makeup, and more when worn on a daily basis. Clean your jewelry with a solution of 10-parts warm water and 2-parts dish soap on a daily basis to maintain the luster.
‣ Soak your gold jewelry pieces for 3 hours before gently scrubbing them with a soft cloth. Rinse thoroughly with hot water and wipe dry with a clean towel.
‣ Bonus Tip: after this, polish your jewelry with a jewelry polishing cloth for an extra shine!
‣ Attention: Gold is a soft metal. Brushing and drying should be done gently, and don't use a paper towel or tissue to avoid scratching your jewelry.
Lifetime Warranty
All of our products are under our warranty for lifetime. Conditions below apply;
‣ If the stone falls off the item,
‣ If the lock/clasp breaks.
Also we will be more than happy to help you if your product requires small repairs or maintanence. Such as;
‣ If the product requires polishing or get scratched,
‣ If the product breaks or chain snaps,
*Return & re-delivery shipping costs belong to the customer.
*Any applicable customs taxes belong to the customer.
*Item must be sent back without any missing parts.
Returns & Exchanges
‣ Returned product must be sent by paying the shipping charges.
‣ The shipments sent must be traceable and must be sent to be delivered with signature.
‣ When you want to return/exchange the product you have bought, please contact us for details on how to make the shipment.
‣ Returned and exchanged items are subjected to -at least- 30$+10% re-stocking fee.
‣ Additional costs of ours (transportation, repair, customs tax, etc.) will be deducted.
‣ For following lengths, orders are considered as custom order and return/exchange of the item is not possible.
* Bracelets; 6 1/2" and shorter,
* Necklaces; 15" and shorter,
* Rings; Size 4 1/2" and smaller.
We reserve rights to make changes for return conditions.
Weight & Length of Products
‣ Length is measured including clasp. The total distance between the beginning and the end of the product gives the full length. The usable length may be shorter due to the clasp mechanism, chain thickness, etc.
‣ Weight has ±5% error tolerance due to measurement instrument or the jewelry being manufactured by hand.
‣ Necklace length may change 1/4" (6-7mm) due to the jewelry being manufactured by hand.
‣ Bracelet length may change 1/8" (3-4mm) due to the jewelry being manufactured by hand.
‣ Some chains may not be produced in the exact length as purchased due to each individual link size. In that case the chain will be made in closest length.
Cancellations & Customization & Personalization
‣ Cancellations after indicated time period are subjected to 10% re-stocking fee.
‣ Any custom order cannot be cancelled, returned or exchanged after 1 hour of purchase.
‣ Personalized orders cannot be cancelled, returned or exchanged after 1 hour of purchase.
We reserve rights to make changes for conditions.
Uncollected Packages
‣ We are not responsible for uncollected packages.
‣ There will be no refund for uncollected packages if the package does not return to us.
‣ If the uncollected package returns to us, there will be 50% partial refund.
‣ Any additional fee will be deducted such as customs fee, return shipping fee, etc.