DirtRoadDecor

Contact shop owner

DirtRoadDecor

Reviews

Average item review
4.5 out of 5 stars
(351)
Emma

Emma on Jul 3, 2017

1 out of 5 stars

The candelabra is crooked, rendering it basically useless for my wedding. This wasnt disclosed in the description. And the item wasn't shipped the day the seller said according to the tracking number. I will try to straighten it out or find a different center to replace it but at this point it isn't even worth paying the shipping to get a refund.

DirtRoadDecor

DirtRoadDecor responded on Jul 4, 2017

This item was not listed as crooked because it was not crooked when it was wrapped and sent to customer. This had to have happened during shipping. It was not disclosed in the description because it was not crooked. I told customer that the item was shipped on the 22nd of June and it was picked up by FedEx on the 23rd of June from my local shipping store and when I relayed this information to customer her response was, "Perfect! Thank you." If customer would have contacted me about the problem I would have offered her a full refund and she would not have had to return item. Customer should have let me know there was a problem before posting review.

View all 351 reviews

Shop policies

Last updated on February 10, 2017
I transform and re-purpose old items that are in excellent shape but please keep in mind that these
items may have some minor dings, pings or flaws from
age and use.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy Gift Cards and Etsy Credits
Payment
We gladly accept Paypal.
Shipping
I will combine shipping but you should contact me first about multiple purchases and I will give you a discounted price. All items will be shipped after payments have been transferred from paypal to my bank account so items will ship within 5 days of your payment. I do not ship to P.O. boxes unless it is a very small item. Do not ship outside U.S.
Refunds and Exchanges
All refunds handled on a case by case basis. Return shipping charges are nonrefundable.
Additional policies and FAQs
Happy to answer any questions.