Announcement Precious Metal Clay, Fine Silver, Bronze, Copper, Wire & Beaded Jewelry, as well as Top Quality Supplies for your own projects!
Precious Metal Clay, Fine Silver, Bronze, Copper, Wire & Beaded Jewelry, as well as Top Quality Supplies for your own projects!
Anonymous on Aug 31, 2011
The materials are very good/high quality. The item arrived on time. I have purchased several items from this desinger and always happy with her style and quality. I strongly recommand her jewelry to everybody.
Accepted payment methods
Taxes and shipping costs will be added to all items unless otherwise stated.
Payment is expected prior to my beginning to work on a custom personalized project. Of course, non-custom items will ship immediately.
If you require insurance or tracked delivery on your purchase, this can be arranged. Prices vary, depending on the value of the item and the order's destination. Send me a convo if you'd like to add insurance or tracking to your order.
Buying a gift and need it by a certain date? Please consider this when placing an order and let me know if it is within a month or less so I can prioritize.
Refunds and Exchanges
Since my metal clay pieces must be fired in a kiln, I will accept changes or even cancellations PRIOR to the piece being fired in my kiln. However, there will be a 15% cancellation fee to cover my time and work. There will be no charges for changes if minor, but if they are major changes I will discuss price with you beforehand. I will send a picture of the item prior to firing. Cancellation of an order AFTER firing is not possible unless I feel I can sell the item to someone else. Please remember that metal clay pieces are made to order and so not always transferable to someone else.
For non-metal clay items, please convo me if there are any issues with the piece. I will make every attempt to keep you, my customer, happy.
If there is breakage in transit to you, please convo me and we can discuss repairs or replacements. Repairs of breakage due to reasonable usage is usually something I am willing to discuss, usually just for the price of shipping the piece to and from me.
Breakage due to misuse, unusual roughness, your dog bit it, etc., etc., may not be covered.
Additional policies and FAQs
I will work closely with you to make your personalized piece just as you want it. This may take some time as we convo back and forth, or as I play with some ideas on making your item in the best design variation my little imagination can come up with. I will always strive to have clear communication with you and make sure you are satisfied with your piece.