KoolThingUnisex

Dissident Vintage considers all sales to be final and are non- refundable, but are aware that numerous problems could arise when dealing with previously owned items. If you are in any way unsatisfied with your purchase please message me so that a satisfactory solution can be arranged before leaving feedback. We want you to be as happy with the item and purchase as we are.

Returns are for store credit only. Store credit will be given for amount of purchase minus shipping costs. All shipping costs are non-refundable (including return shipping costs). We are not responsible for lost/stolen/missing parcels you ship back to us. Please insure and get tracking for all returns if you wish. Items must be returned in original condition it was sent, unworn, unwashed and unaltered.

All customer service is done on a case by case basis. Items lost in the mail will be given a shop credit. Shipping is non-refundable.

In the end we are dealing with vintage items, many of these items have incredible and long histories.Please be forgiving with them. We try to insure that any fixable problems with a garment have been taken care of professionally and any other problems or flaws are noted in descriptions. We are human so please accept that we will on occasion make mistakes, or have things slip past our scrutiny but we always try to rectify this.

We accept transactions through Paypal and Etsy direct checkout. Both options will allow you to use your credit card.

You can arrange with us to hold an item for you. Please message us for details.
We will hear any offers on our items, the worst we could do is decline or counter your offer.

All items will be shipped via Canada Post either small package or expedited depending on the weight of the item. USA shipping small package takes 7 to 15 business days and is without insurance. Insurance can be added for an extra fee if you contact me before purchase. Expedite packages 1kg and over are insured for $100 and takes 5 to 8 business days shipping. International shipping is approximately three weeks for shipping time.

If you are international and would like cheaper shipping I can ship surface mail but it is slow 6-8 weeks but about half the price just send a convo and I can check for you. International orders please contact us for shipping quote. Shipping costs vary dramatically depending on location.

Shipping is estimated. I add a little to the cost of shipping to cover shipping supplies and tax. Items are packed in 100% recycled brown paper and recycled materials unless they are footwear or breakables then a box or bubble envelope will be used.

We will always combine shipping if you purchase a few things from us.
If you want an estimate on a number of items, let us know where you are located and all the items you want.We will even ship in multiple boxes if it will be cheaper. We want you to get reasonable shipping.

If you are in a hurry to acquire an item please contact us before purchase to discuss the cost of various shipping options. Depending on the rush, anywhere from $10 to $100 could be added to the cost of shipping.

Insurance will be at the purchasers discretion. If you wish your item to be insured please convo us before your purchase to make arrangements.
Note that insurance will add cost to your shipping.

CANADA ONLY - SALES TAX
As of May 1st, 2013, we are required by law to charge sales tax. All Canadian orders will be invoiced the sales tax rate that applies in their province. For example if you are in B.C., you will be charged 5% GST and if you are in Ontario you will be charged the 13% HST rate.

We strive to find great vintage items that are in good vintage condition, and it is very difficult to find items in absolutely pristine condition. Our pricing of items reflects the items over-all condition taking in to account any flaws they may have.

We are a cat friendly house and though we do not let my kitties role around on your clothes a cat hair may sneak in. If you have pet allergies please keep this in mind. My cats try to get in the photo shoots too.

Measurements and sizing are important because sizing over the decades has changed. With that in mind please review the measurements provided in our descriptions to insure a good fit. We will not take responsibility for garments that do not fit. If you are unsure of any aspect of a garments size please contact us for further information.

All of our clothing items are measured flat so that it is easy and straight forward for us to communicate the size of the garment to you. Please check your own measurements to that of an item or use an existing garment that you own to compare with the listing.
If you need other measurements that we have not provided please contact us.

Colors may appear different than the image on your computer screen, we are not professional photographers, but do everything in our power to accurately represent each item we sell.

We welcome any questions that you may have about our shop or items we are selling. Please message us for any clarification you desire.

Thank you,
Dissident Vintage