DivergenceDesign
Pittsburgh, Pennsylvania
Shop policies
Last updated on
March 5, 2019
Welcome to Divergence Design! I hope you enjoy browsing and even more, I hope you enjoy purchasing one of my divergent designs.
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
Our Guarantee:
Divergence Design guarantees our products from manufacturing defects. If your jewelry requires repair, simply return it to us. We will repair or replace the item at our discretion at no charge.
Return items to:
Divergence Design
1715 Ohio Avenue
West Mifflin, PA USA 15122
Please package the item for secure shipping; insure items with a value over $100.
Returns / Exchanges:
Items over $100 cannot be returned after 2 weeks of sale. They maybe be exchanged for another items(s) of the same value.
Divergence Design guarantees our products from manufacturing defects. If your jewelry requires repair, simply return it to us. We will repair or replace the item at our discretion at no charge.
Return items to:
Divergence Design
1715 Ohio Avenue
West Mifflin, PA USA 15122
Please package the item for secure shipping; insure items with a value over $100.
Returns / Exchanges:
Items over $100 cannot be returned after 2 weeks of sale. They maybe be exchanged for another items(s) of the same value.
Payment
American Express, Visa, Discover, MasterCard are accepted.
Special Orders require a 50% down payment after the customer approves a photo of the proposed design.
Special Orders require a 50% down payment after the customer approves a photo of the proposed design.
Shipping
All orders will be shipped USPS unless otherwise requested.
If you require a special shipping date, please note this in the comment section of the shopping basket.
If you require a special shipping date, please note this in the comment section of the shopping basket.
Additional policies and FAQs
For wholesale orders, please contact Kim Evans at divergencedesign [!at] gmail.com