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DivinaDenuevo

Divina Denuevo - handmade leather bags and accessories

Vancouver, Canada · 2289 Sales

DivinaDenuevo

Divina Denuevo - handmade leather bags and accessories

Vancouver, Canada 2289 Sales On Etsy since 2009

5 out of 5 stars
(442)

Announcement   Divina Denuevo - handmade leather bags & accessories all backed by a lifetime guarantee.

★We try to respond to all message within 1 BUSINESS DAY★

★★★★★★★ HOLIDAY SHIPPING DEADLINES ★★★★★★★
Please read the FAQ section for the latest possible dates you can place your order to ensure it arrives before Christmas.

If you are in a rush, we suggest checking our "IN STOCK & READY TO SHIP" section.


★★★ IMPORTANT INFORMATION ABOUT SHIPPING TIMES ★★★

►Please be sure to check the "Shipping & Policies" tab in each listing for processing and shipping times. Note that Processing Time + Shipping Time = how long it will take for you to receive your order from the moment you place it. We strive to be faster, but we aren't willing to sacrifice quality for speed, so we appreciate your patience!

► If you need it sooner you can choose to upgrade to "RUSH" order during checkout - we have a surcharge for rush orders, 20% of the cost of the order.

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★★★ Need a gift in a hurry? Check out our "IN STOCK & READY TO SHIP" section here: https://www.etsy.com/shop/DivinaDenuevo?section_id=14557675 ★★★

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★★★ Questions, Comments and Custom Projects please convo or email info(at)divina-denuevo.com ★★★

Follow us on instagram @divinadenuevo

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We have a shop for surplus hardware and leather, www.etsy.com/shop/keywayhardware

Announcement

Last updated on Dec 4, 2016

Divina Denuevo - handmade leather bags & accessories all backed by a lifetime guarantee.

★We try to respond to all message within 1 BUSINESS DAY★

★★★★★★★ HOLIDAY SHIPPING DEADLINES ★★★★★★★
Please read the FAQ section for the latest possible dates you can place your order to ensure it arrives before Christmas.

If you are in a rush, we suggest checking our "IN STOCK & READY TO SHIP" section.


★★★ IMPORTANT INFORMATION ABOUT SHIPPING TIMES ★★★

►Please be sure to check the "Shipping & Policies" tab in each listing for processing and shipping times. Note that Processing Time + Shipping Time = how long it will take for you to receive your order from the moment you place it. We strive to be faster, but we aren't willing to sacrifice quality for speed, so we appreciate your patience!

► If you need it sooner you can choose to upgrade to "RUSH" order during checkout - we have a surcharge for rush orders, 20% of the cost of the order.

----------------------------------
★★★ Need a gift in a hurry? Check out our "IN STOCK & READY TO SHIP" section here: https://www.etsy.com/shop/DivinaDenuevo?section_id=14557675 ★★★

----------------------------------

★★★ Questions, Comments and Custom Projects please convo or email info(at)divina-denuevo.com ★★★

Follow us on instagram @divinadenuevo

----------------------------------------
We have a shop for surplus hardware and leather, www.etsy.com/shop/keywayhardware

Victoria, Dave and Melissa Divina Denuevo

Contact shop owner

Victoria, Dave and Melissa Divina Denuevo

Updates

Some personalized luggage tags laser engraved with geographical coordinates!
Handle closeup shot of details
2 briefcases in maple Cognac ready to go to their new owners :)
View all 22 updates

About

As with many adventures, the birth of Divina Denuevo began with a skeleton key…

A key that unlocked a love for creating unique pieces that hint to a simpler time, using time-honoured leather-crafting techniques and sustainable design principles.

ABOUT THE DESIGNERS:

We're a two-person army caught in a love affair with leather. What started as a hobby on the kitchen floor of Dave's 500 square foot shoebox apartment while working full-time jobs turned into an absolute dream. After a year and a half of Dave not being able to walk without tripping on pieces of leather, we were able to move out to our very own studio space (that we share with a couple of other leather-passionate people). We're grateful to every single one of our customers for giving us the chance to escape our cubicles and create pieces of functional art that echo our personal principles of social responsibility.


ABOUT THE BRAND:
When you Carry a Divina Denuevo Bag or Accessory, You Are Carrying a Piece of the Past:

Our Hardware.
Divina Denuevo literally means “Divine Again” in Spanish. We search high and low for antique and vintage hardware, keys and adornments in an effort to up-cycle something old that was otherwise destined for the landfill, and make it new again.

Our Leather.
We intentionally embrace and preserve the perfect imperfections found in leather. The brand marks, textures and idiosyncrasies of the material emphasize how unique each and every piece is – no two are ever the same. Over time, your leather will develop a beautiful patina reflective of the life it’s had with you and the adventures you’ve shared.

Our Guarantee.
Every Divina Denuevo accessory is lovingly handmade from start to finish by two people. Each piece is designed, cut, assembled, sewn, riveted and finished with attention to detail and pride. We offer a lifetime guarantee for our hardware. Leather, when cared for properly, will last more than a lifetime.

Thank You.
By purchasing a Divina Denuevo leather accessory you are not only investing in a product that will last a lifetime, you are also helping preserve history and reduce waste.
Divina Denuevo operates out of beautiful Vancouver, British Columbia. All of our work is lovingly handmade, by the two of us, in our small studio.

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Shop members

  • Victoria

    Owner, Maker, Designer

  • Dave

    Owner, Designer

  • Melissa

    All-round Superstar, Customer Service, Owner

    Melissa is our all-round superstar. She doesn't like having her picture taken so we picked a cute icon to represent her and didn't tell her. She's the person who is most likely answering your questions - so please say hello to her :)

  • Victoria & Dave

    Co-Founders And Designers

    We're a two-person army that is on a mission to kit everyone out with beautiful leather accessories that will last a lifetime.

  • The early days

    In The Studio (kitchen Floor)

Shop policies

More information

Last updated on Dec 4, 2016
Frequently asked questions

WHEN WILL MY ORDER ARRIVE?

Unless otherwise stated, all our work is "MADE TO ORDER", so at most we request you allow 2 weeks for your bag or accessory to be created. Keep in mind we're making everything ourselves from start to finish, and we don't cut corners! We want you to love your purchase, and we want it to last you a lifetime.

For "IN STOCK" orders, we aim to ship within ONE BUSINESS DAY of receiving clear payment.

Once it's shipped, is there tracking?

Unfortunately Canada Post doesn't offer tracking without charging an extra $10-$20 - so in an effort to keep shipping costs reasonable, we don't provide it. Depending on the destination, we sometimes head over the border and ship with USPS, so in some instances we are able to obtain tracking - but please don't expect it.

What if I don't like it? -- Returns & Refunds

We sincerely appreciate your business and want you to be satisfied with your purchase. Please let us know if there is something that we can do to remedy a concern that you have with one of our items. We stand behind our products 100% and offer an unconditional return within 7 days of receipt*.

* Items must be unused and undamaged, in their original packaging (gift box, where applicable, and product tags, guarantee cards, etc). Shipping cost and any rush order fees (where applicable) will not be refunded. Buyer is responsible for return shipping, and any fees incurred from return shipping (including but not limited to brokerage fees, duty, postage fees, etc. Please make sure to properly complete your customs form to avoid any such fees).

Will my order look exactly like the one in the picture?

All of our items are handmade and pieces may vary slightly from the photos in the listing. Particularly with leather bags, each piece of leather has its own unique grain and texture, so will be unique and one-of-a-kind.

Be aware that we intentionally embrace and preserve the perfect imperfections found in leather. The brand marks, scars, textures and idiosyncrasies of the material emphasize how unique each and every piece is: no two are ever the same. Over time, your leather will develop a beautiful patina reflective of the life it has had with you and the adventures you have shared.

If you specifically don't want any brand marks, scars or blemishes on your piece, please contact us before placing an order.

FREE PERSONALIZATION - Instructions

We offer free monogramming for some items - the item listing will say if it's available. Note that it's limited to 3 letters only, the letters are all the same size and only upper case is available. To take advantage of the free monogramming please indicate in the "Notes to Seller" section during checkout:

1. The three letters you would like

2. Where you’d like the monogram to appear (for example “lower right corner of flap” or “on strap closure”)

If you do not include a placement for the monogram we will place it where it makes the most sense to us.

* note that personalized orders are final sale and not eligible for returns.
* note that items that are "IN STOCK AND READY TO SHIP" are not eligible for free monogramming

What if it breaks in a day/week/month/year/decade?

We stand behind our work and are proud to offer a lifetime warranty covering all craftsmanship (sewing and riveting) and hardware (buckles, D rings, zippers, snaps, and other parts) we use in the construction of our products . If at anytime during the life of your Divina Denuevo product you have problems in these areas, contact us to return the product (we'll cover shipping costs) and it will be repaired free of charge.

This warranty applies to product hardware and and construction under responsible use.

I still have more questions!

We have a more comprehensive FAQ on our website - https://divina-denuevo.com/faq/

If you have a question that has not been answered there or in the listing itself, please feel free to send us a message.

WILL MY ORDER ARRIVE BEFORE CHRISTMAS!?!?!?!???!!!???!!

For our made-to-order, the dates below are the latest you can place your order to ensure it arrives in time for Christmas.

► CANADA
Regular Order:
Orders must be placed on or before NOVEMBER 28, 2016

Rushed Order:
Orders must be placed on or before DECEMBER 5, 2016


► USA

Regular Order:
Orders must be placed on or before DECEMBER 6, 2016

Rushed Order:
Orders must be placed on or before DECEMBER 13, 2016


► UK/EUROPE/AUSTRALIA/NEW ZEALAND/ REST OF THE WORLD

Regular Order:
Orders must be placed on or before NOVEMBER 24, 2016

Rushed Order:
Orders must be placed on or before DECEMBER 1, 2016

►►►MISSED THE ABOVE DEADLINES?
Don't despair! Please contact us for options!

Hours of Operation

While the internet is available 24/7, we, unfortunately, are not!

We spend most of our time in the studio making your orders, so please understand that we can't always answer messages immediately. We try to answer all messages within 1 BUSINESS DAY (Mon-Friday) and we are on Pacific Standard Time.

We sincerely appreciate you taking the time to read the FAQ before sending us a message with a question that is already answered. Time in front of the computer takes time away from the work bench, and we are eager to get your order to you as soon as possible!