MY CUSTOM WINDOW IS NOW CLOSED FOR 2021. I accept custom orders March thru June. When a custom order is listed, if it is not claimed within 3 days and no attempt to contact me is made I will contact you. If there is no response I will list to the general public for purchase.

It is almost impossible to do custom orders during the Christmas holidays because sourcing products can be very difficult so during the Fall season I have a design list that opens September 1st thru October 31st. During this time I take request for particular colors, etc. no guarantees though, but please contact me to see when I will be listing particular colors in angels, dolls, and florals. It's so much fun! I may have what you want coming up!
Blessings!!

Each doll is shipped individually. New clean fresh boxes are used and a lot of care is taken with wrapping to ensure your purchase arrives safely. These boxes can be wrapped and given if it is a gift so that the recipient will have a way to store their angel until the next holiday. If you are a collector and you rotate your dolls with the seasons you can store her till her season returns.

Our items are not available for wholesale at this time.

Much effort is made to make sure it is as excellent as possible and that it is packed securely. In the case of damage by carrier please notify within 24 hours and after the proper investigation I will give you a refund for the item. Providing pictures of the damaged box and contents will help make the process faster. Circumstances vary and ALL returns MUST be approved and returned WITH tracking numbers. When the return has been approved the item is returned in perfect condition the item cost will be refunded. Any item returned without approval will NOT be refunded and returned to the sender. Items must be postmarked within 3 days of receipt. Using items for holiday decorations and then returning them is not allowed and will not be refunded.

Unless you request otherwise, we will ship mainly USPS Priority within the United States. We are then able to provide tracking numbers and your package is insured. Some states are more expensive to ship priority so we will ship the fastest way based on the shipping cost associated with the purchase. If you need a faster ship or prefer a different carrier we will do our best to use them although there may be an appropriate additional cost. Convo me if you have questions before you purchase.
SHIPPING LABELS ARE PRINTED BASED ON WHAT SHOWS IN ETSY RECORDS. PLEASE MAKE SURE YOU USE AN ACCURATE AND CURRENT ADDRESS ON ETSY AND PAYPAL, IF NOT, IT COULD DELAY SHIPMENT. WHEN USPS DOES NOT VERIFY THE ADDRESS I CANNOT PRINT A SHIPPING LABEL.

If you are from a country other than those listed please feel free to contact me. I would need to find out exactly how much it would cost to ship to you but I will hold your desire until I find out. Then you will know exactly the shipping cost from here. I believe USPS First Class International is the usual carrier.
PLEASE BE AWARE THAT SOMETIMES IT TAKES LONGER TO REACH YOU THAN EXPECTED and your country's Import duties, taxes and charges are NOT INCLUDED in the item price or shipping charges. These fees are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs maybe prior to buying.

Items that receive free shipping cannot be returned.