Dmetal

Handmade Accesories with a touch of glamour.

Paris, France · 46 Sales

Dmetal

Handmade Accesories with a touch of glamour.

Paris, France 46 Sales On Etsy since 2010

0 out of 5 stars
(12)

Shop owner

Berenice

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Berenice

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Berenice

Reviews

All reviews are from verified purchases
No reviews in the last year

Anonymous on Jan 20, 2012

5 out of 5 stars

love your work x

Anonymous on Oct 5, 2011

5 out of 5 stars

My interaction wth Dmetal was initially disappointing with my first order never arriving. When I brought this to the shop owners attention she swiftly sent a replacement at no additional cost.

Anonymous on Aug 27, 2011

5 out of 5 stars

Reacher to the seller was a bit hard, but once communication was establish everything went perfect, item is super nice and shipping was very fast, thank you!!

View all 12 reviews

Shop policies

Last updated on April 15, 2011
I am sooo lucky you've found me!!!thanks for reading this long ,but important, information. Now get a nice cup of coffee -or tea- wine if you like French wine- and get ready.

Blog (both in English and Spanish, and sometimes French)
www.lunatic-art.blogspot.com

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
*PayPal is accepted , you don't have to have an account with them in order to pay with your credit card , here it is a tutorial to pay WITH CREDIT CARD: http://www.etsy.com/forums_thread.php?thread_id=5270327

Here's a visual guide to purchasing and paying on Etsy WITH PAYPAL.
http://flickr.com/photos/kerrihale/sets/72157608508899947/

*Bank transfers within European Countries. Contact Me for details.
*If you are in France I also accept checks.

Payments must be done within 24 hours of check out, if you need more time, please let me know. If you really like something in my shop and it is One of a kind, and for some reason you can't pay at the moment, contact me, we can work something out!!!!
Shipping
I ship Priority mail with the French Post within 7 days of payment confirmed through PayPal (unless it is a "ready to ship" I ship within 24-48 hours).

It usually takes from 7 to 14 days to the United States, Canada, Australia, Latin America,(and everywhere else where they love my work!) and from 5 to 7 to EU countries.

Note that priority mail DOES NOT include insurance, tracking number or registered mail, contact me if you need any of these since I highly recommend it, specially in orders higher than 50 dollars, remember your package is going overseas...

Your order will be shipped to the address you choose during checkout on Etsy, not to your billing or PayPal address.
All items are packaged carefully with love in a gift box ready to be given, (to someone or to yourself!) if you'd like a card addressed to the recipient please let me know.

C u s t o m o r h a n d m a d e o r d e r s
Please expect 2 weeks delay before shipping for custom orders (they may get to you sooner than this, but I must leave a bit of space for other custom orders I may have lined up).

NOTE that any customs fees or import duties (although rare) are the responsibility of the importer.

I take every effort to make sure your package arrives safe and sound. However, I cannot be held responsible for items lost during mailing. If you would like insurance on your items, please convo me for pricing before paying(I know I've said it already!).
Refunds and Exchanges
Please let me know if you are unsatisfied. Simple repairs or little alterations can be made at no cost (except shipping fees).If for any reason you are still unhappy with your handmade jewelry, I will accept a return within 7 days of your receipt of the item. Refunds are made on the satisfactory return of the item, minus shipping fees; items must be returned in their original packaging.
Earring returns will be charged a 15% restocking fee to replace earwires since they cannot be resold or reused.

It is my goal for you to be happy with your purchase, therefore I will not leave feedback until the transaction is completed to your satisfaction. If you are happy with your purchase, positive feedback is the best way to express yourself. If you are unhappy with your purchase, send me a message and I will do what it takes to make you happy."
Additional policies and FAQs
C u s t o m O r d e r s
I love custom orders, contact me and we can work together till
the items pleases you. There is no obligation of buying once the
piece is finished since I want my customers to be completely satisfied

R i n g s i z e
When ordering a ring, please be 100% sure of the ring size you need! There are a few ways to discover it, and most of them can be found at this website (copy and paste this address into your browser please):

http://www.onlineconversion.com/ring_size.htm

B R A S S
Care: Brass will tarnish over time, polish periodically with a sterling silver polishing cloth. Also, a light brushing with a very fine grit sandpaper will bring the teardrop back to its original golden color.

W h o l e s a l e
First of all: Thanks for your interest, now I have to say that life in Europe is expensive and in order to stay competitive face to thousands and thousands of jewelry shops based in America I have to adjust my prices to their market, therefore prices, unfortunately, can't go any lower, on the other hand, I can happily offer a discount for buying multiple items, contact me and we can discuss it.