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DobleEle's Shop Announcement

➤ Our current processing time is about 1 - 2 weeks
➤ All orders will be shipped from Hong Kong with Registered Mail
➤ Signature will be required upon delivery
➤ Standard shipping delivery time about 2 weeks
➤ Might take longer to arrive due to delay in custom, bad weather, etc
➤ NO CONTROL & NO GUARANTEED on delivery time, UNLESS ship with EXPRESS

NEED IT URGENT? OR BY A SPECIFIC TIME?
➤ Please contact us to UPGRADE your shipping to EXPRESS
➤ Fees & delivery time varies by country, starting at $30
➤ Details please refer: https://www.etsy.com/shop/DobleEle/policy

NOTE
➤ Processing time would still be the same after the shipping upgrade
➤ i.e. Around 1 - 2 weeks

Please read our shop policy before placing your order:
https://www.etsy.com/shop/DobleEle/policy

Please Join our facebook fan page for shop updates & promotions!
➤ http://www.facebook.com/dobleele77

DobleEle's Shop Policies

Welcome

- Welcome to Doble Ele
- Please join our facebook fan page for shop updates & promotions
- http://www.facebook.com/dobleele77

Payment

- Payment is expected immediately after purchase with PayPal

Shipping

- All orders ship from Hong Kong with Registered Mail
- Ship within 2 weeks, unless specify in listing / shop announcement
- Package status could be traced: http://app3.hongkongpost.com/CGI/mt/enquiry.jsp
- Arrived in about 7 - 10 business days, varies by country
- Signature will be required upon delivery
- If package returned to seller due to unclaimed, buyer will be responsible for the re-shipping fee

== STANDARD SHIPPING DELIVERY TIME CANNOT BE GUARANTEED ==

- As we have no control after we pass the package to the post office
- If you need it urgent please contact us for shipping upgrade
- Fees & delivery time varies by country, starting at $30

According to SpeedPost website, estimated delivery time by destination as below:
- Australia: 2 - 6 working days
- Austria: 1 - 3 working days
- Belgium: 2 - 3 working days
- Brazil: 1 - 5 working days
- Canada: 2 - 8 working days
- France: 2 - 10 working days
- Germany: 1 - 2 working days
- Greece: 1 - 3 working days
- Ireland: 2 working days
- Mexico: 3 - 4 working days
- Netherlands: 2 - 3 working days
- New Zealand: 2 - 3 working days
- Russia: 1 - 5 working days
- Spain: 3 - 5 working days
- Singapore: 1 - 2 working days
- Sweden: 1 - 2 working days
- Switzerland: 1 - 3 working days
- Taiwan: 1 - 2 working days
- UK: 2 - 5 working days
- US: 2 - 5 working days
- UAE: 1 - 2 working days

Other countries quote & estimated delivery time upon request.

NOTE: Processing time would still be the same after the shipping upgrade

Refunds and Exchanges

- Exchange / Refund is accepted only if it's significantly different as described
- Exchange / Refund is accepted within 1 week upon package received
- Custom / personalized items are non returnable / eligible for exchange
- Buyer is responsible for shipping costs involved in the returning of the item

Additional Policies and FAQs

- Wholesale or custom orders are welcome
- Please "convo" me and we can work out the details

Last Updated December 19, 2013